Shore Toyota

Shore Toyota's service trumps rival luxury brand I have been to you facility a couple of times recently so I am not positive which call this survey is for, so I will keep it general. I had a issue w I have been to you facility a couple of times recently so I am not positive which call this survey is for, so I will keep it general. I had a issue with my sunroof that, by no fault of yours required you to follow steps to rectify before going to the intrusive repair of tearing the whole car apart to replace the track, gasket and motor of the sunroof. This was performed, and again by no fault of yours one for the parts was defective and then created a whole new problem, wind noise. Another new gasket was ordered, shipped flat to eliminate the distortion the other one had and fixed. Without asking a loaner was provided for both extended service visits. without asking gave me back a car clean. My wife car, not a Toyota, my mistake had two transmission in 5 weeks, we were made to feel like second rate customers, just because I needed a comparable loaner vehicle, even though the second failure was dealer caused. I will have to think long and hard before I stray from Shore Toyota again More

the service deptartment is exemplary My most recent visit to Shore Toyota Service Department was better than I ever would have hoped for. The pricing was excellent, as well as the workma My most recent visit to Shore Toyota Service Department was better than I ever would have hoped for. The pricing was excellent, as well as the workmanship. The staff went above and beyond to accommodate my needs. I will definitely be back for all of my service needs. More

Frank got it done Frank Siderio did everything asked plus saw a recall notice on our car and took care of that too. They really rotated my tires I know i checked them! Frank Siderio did everything asked plus saw a recall notice on our car and took care of that too. They really rotated my tires I know i checked them! Great job! More

Friendly service Dave was very nice and informative. Waiting area was nice, and I was there about an hour for an oil change. Scheduling was easy since I picked my day Dave was very nice and informative. Waiting area was nice, and I was there about an hour for an oil change. Scheduling was easy since I picked my day and time online. More

Dave Was Great Kept us advised of status of vehicle. Our Prius was ready just before promised time.Waiting area was comfortable and relatively clean . A stress free Kept us advised of status of vehicle. Our Prius was ready just before promised time.Waiting area was comfortable and relatively clean . A stress free experience More

Thank You For The Speedy And Excellent Service!!!! First I want to say Thank You from the bottom of my heart to Frank Siderio for the Excellent Customer Service. You Are The Best Frank. I called Frank First I want to say Thank You from the bottom of my heart to Frank Siderio for the Excellent Customer Service. You Are The Best Frank. I called Frank on Tuesday and he called me back on Wednesday and had my service performed that same afternoon. What A Great Experience. Your The Best Frank!! Thank You Again. More

love dealing with Shore Toyota Service is friendly, fast and always done right. Will always use Shore Toyota. Have bought 4 cars through Shore Toyota and will continue to deal with Service is friendly, fast and always done right. Will always use Shore Toyota. Have bought 4 cars through Shore Toyota and will continue to deal with them More