Shore Toyota

Excellent I always look forward to dealing with Robert Fredricks. He explains everything so I can understand. His honesty and knowledge make me feel comfortable I always look forward to dealing with Robert Fredricks. He explains everything so I can understand. His honesty and knowledge make me feel comfortable about having my car serviced. More

JOB NOT DONE AT ALL PLUS 3 HR WAIT BRAKES AND SQUEAKY STEARING WHEEL NOT FIXED,BRAKES MAKE A HIGH PITCH SOUND WHEN STOPPING,STEARING WHEEL PLASTIC AREA MAKES SQUEAKY SOUND LIKE ITS LO BRAKES AND SQUEAKY STEARING WHEEL NOT FIXED,BRAKES MAKE A HIGH PITCH SOUND WHEN STOPPING,STEARING WHEEL PLASTIC AREA MAKES SQUEAKY SOUND LIKE ITS LOOSE,I BROUGHT THE TRUCK IN FOR 15000 MILE SERVICE,NOW WHAT 50MIN RIDE BACK,I KNOW EVERYBODY IS SORRY,BUT THAT DOESENT FIX MY TRUCK More

Excellent! Matt Bruschi always takes care of us. Give him a raise! Shore Toyota is the only dealer we will ever use. Olti, Sharif and Frank on the sales side Matt Bruschi always takes care of us. Give him a raise! Shore Toyota is the only dealer we will ever use. Olti, Sharif and Frank on the sales side were great too. More

in the end they got it done. Took my car in for service before warranty ran out to find out I had some big problems like a torque converter and a blower motor. Rob Anderson was gr Took my car in for service before warranty ran out to find out I had some big problems like a torque converter and a blower motor. Rob Anderson was great. I had to bring my car back a couple of times because they couldn't get to it and was sent some wrong parts but he made sure things got taken care of. Some delays that were out of Robs control but otherwise great experience. More

Instrument panel I came in a little past noon and it was recommended that I come back after 1 as it was lunch break. When I returned, I was taken care of immediately. I came in a little past noon and it was recommended that I come back after 1 as it was lunch break. When I returned, I was taken care of immediately. I was told an approximate wait time and was blown away when service was finished way early. The staff could not have been more friendly and efficient. More

Excellent all around service by all involved. From the time you enter the service dept. you get fast and professional treatment. I highly recommend this facili all around service by all involved. From the time you enter the service dept. you get fast and professional treatment. I highly recommend this facility. I bought 8 cars here and will continue to purchase more as needed. More

For an oil changed and tire rotation 3 hours I hate the place due to just for oil changed and tire rotation takes 3 hours, when I was in the waiting room everybody was so upset due to length of t I hate the place due to just for oil changed and tire rotation takes 3 hours, when I was in the waiting room everybody was so upset due to length of time of the service. More

Make sure everything is,in writing before you sign! Overall experience was horrible. The salesmen did the typical love fest during the test drive. As soon as the contract is signed all the stuff you ver Overall experience was horrible. The salesmen did the typical love fest during the test drive. As soon as the contract is signed all the stuff you verbally agreed on goes out the door. During the test drive the car was on empty, I then ask the salesmen if we purchase this car I expect gas in the tank. Aboslutley no problem, I will make sure we fill it up was his exact reply. After the deal is done and the keys are in my hands he tries to tell me the gas card isn't working. I call him on his xx and then he tells me the manager said we are not putting gas in the car because we gave you 2 free oil changes. 1. I never asked for free oil changes 2. The oil change coupons aren't free, they are a max of $20 off oil a change. We all know an oil change cost more than $20. The money doesn't mean anything to mean it's the common courtesy of the whole thing. The car had 3 miles left until completely empty. When you spend 40k on a brand new car it should come with enough gas to get you home at least. All in all they saved $30 on a tank of gas but if I can just get one person not to buy a car there I'll come out on top. What they failed to realize is that being a Military member and working on a huge base is that word spreads quick. So congrats on your savings of $30 shore toyota. Good job.Keep in mind this is one a few things they failed at during my car purchase but I would like to stop wasting my time with anything to do with Shore toyota. Don't buy here, there are plenty of better options. More

Very few auto repair experiences are pleasant Very few auto repair visits are pleasant however Shore Toyota is the exception. First, every Shore employee I have interacted with is smiling and plea Very few auto repair visits are pleasant however Shore Toyota is the exception. First, every Shore employee I have interacted with is smiling and pleasant! Even in just passing they extend a greeting. Second, the service department people do every thing in their power to get things right. Third, I like being treated as if they appreciate my business. They have my highest recommendation. More