Shore Toyota

this is my first visit to shore toyota"s service dept. matt greeted me as soon as i pulled inside to take care of my service needs. very courteous and professional dept. matt greeted me as soon as i pulled inside to take care of my service needs. very courteous and professional More

Millard is a very knowledgeable and customer service oriented professional and it is a pleasure doing business with Millard. Shore Toyota is a ethical dealership providing excellence in customer service oriented professional and it is a pleasure doing business with Millard. Shore Toyota is a ethical dealership providing excellence in customer service. More

I took my Tacoma in for a repair and the tech noticed the frame was badly rusted and needed to be replaced. Dave in service made arrangements for a loaner car and had the repair fixed in two weeks rather the frame was badly rusted and needed to be replaced. Dave in service made arrangements for a loaner car and had the repair fixed in two weeks rather then the estimated three weeks. It took three days after the frame arrived. They fixed additional items under warranty involved with the recall of these frames. I was very happy with the personal service of Dave. Prompt returned phone calls and what seemed like a genuine concern for my happiness with the job. I'll make Shore Toyota my first choice for repairs next time. More

For small issues I sometimes stop into the dealership without an appointment. The other day that's exactly what happened, my tire light had been coming on the last few days. Lori greeted me with her us without an appointment. The other day that's exactly what happened, my tire light had been coming on the last few days. Lori greeted me with her usual smiling face, determined the issue and sent the 4Runner back to service. After 10 or 15 minutes my 4Runner was being driven back around, Lori explained that it had needed a new valve stem on one of the tires and that was it. When I need to make an appointment for service it can be done on the day that is most convenient for me. If I stop in without an appointment Lori is always accomodating, telling me how long it will take depending on the regularly scheduled customers and I appreciate that. When I leave I feel confident that my issue is taken care of and that I'm safe in my vehicle. Lori is very welcoming and friendly, she makes sure that I'm aware of any specials or coupons that are available now or are upcoming. I can count on quality work at a good value. There is no doubt that Shore Toyota is the dealership that will provide me with my next 4Runner when the time comes. Lori is an asset to this organization and I always recommend, not only Toyota, but, Shore Toyota. More

Priscila was the initial internet contact with Shore Toyota. She was always very professional and courteous. Nelson Alvarez was very professional, courteous, and efficient. Nelson made buying the Prius Toyota. She was always very professional and courteous. Nelson Alvarez was very professional, courteous, and efficient. Nelson made buying the Prius very easy and comfortable. It has been the best car-buying experience I have had. More

Chris Bounds was the service writer that assisted me in getting the service I needed at Shore Toyota. Chris carefully explained how long the service would take and also listened carefully to all of my ser getting the service I needed at Shore Toyota. Chris carefully explained how long the service would take and also listened carefully to all of my service requests. As requested, I received the services that I requested within the the time promised. In addition, as requested by me, I revceived a very detailed recommendation for future services that will be required. The recommendation also contained an itemized estimate. I needed this estimate for review and approval by our equipment/fleet manager. In addition, Chris also introduced me to Matt Bruschi, so that I can always reach a service representative that I am already aquainted with. Both Matt and Chris gave me a copy of their business cards. With the quality of service that I received, I and confident that our office will be using the Shore Toyota Service Department on a regular basis. Richard E. Basso Senior Project Manager Joseph Jingoli & Son, Inc. DCO Energy, LLC 5429 Harding Highway, Bldg. 500 Mays Landing, NJ 08330 More

Lori R, as usual, was very helpful to me. I was having trouble dealing with BluTooth and my new iPhone. In a short time, she connected the phone to the car and even entered all the phone numbers from my trouble dealing with BluTooth and my new iPhone. In a short time, she connected the phone to the car and even entered all the phone numbers from my phone to the car. John More

We called Shore Toyota after calling windshield replacement companies for a stone damaged window replacement. Chris spoke with us, told us he would get us a new window the next day, and a price whi replacement companies for a stone damaged window replacement. Chris spoke with us, told us he would get us a new window the next day, and a price which was better than the replacement companies. And an OEM glass as well!! He not only followed through and got the window in quicker than thought, but also gave me a loaner car for free. He also reminded me about my 10K service and did it under the free car service program even though I did not get my car there. They can count on me when I need service or a new car over the next year. More

The cost of repairs and service are way too high. I am glad to see that they are providing some services for two years or twenty-five thousand miles. I'll feel better about the price when it's free. glad to see that they are providing some services for two years or twenty-five thousand miles. I'll feel better about the price when it's free. More

Lori Reynolds always makes sure I have the best service on my new 2011 Camry. Lori explains things in a way I can understand. Everyone at Shore provides excellent service. I would not consider purchasin on my new 2011 Camry. Lori explains things in a way I can understand. Everyone at Shore provides excellent service. I would not consider purchasing a different make vehicle unless Shore carried it. I love the respect I get when dealing with Shore and I have dealt with Lori for years. I wouldn't consider going anywhere else for my new car or service needs. Thank you Shore Toyota and LORI REYNOLDS> More