Shore Toyota

Today November 17, 2011, I scheduled my 2001 RAV4 to have an oil change and diagnose an engine light problem that came on on November 3, 2011. Received excellent customer service within a reasonable have an oil change and diagnose an engine light problem that came on on November 3, 2011. Received excellent customer service within a reasonable amount of time. Lori, again thank you so much for providing me outstanding customer service over the past two years. I would not trust my RAV4 to anyone else. I will be back to get the injector serviced. Promise that I will not ride my baby to hurt her anymore!! :) Right now, I am dealing with a move, and other personal issues that arised while living in Atlantic City, NJ. What a nightmare!!!! Thank you again. YOU ARE THE BEST!!!!!! Fondly, Lisa Marie Garvin More

Millard is an excellent Service Writer. He is very knowledgeable at what he does no matter what type of Toyota vehicle you have. If you have questions concerning your car he will answer you truthfully knowledgeable at what he does no matter what type of Toyota vehicle you have. If you have questions concerning your car he will answer you truthfully in a friendly manner and tell you what needs to be done. More

I have owned my Prius for almost 2 years now. During that time, I try to use Lori Reynolds whenever I take my car in for service. Lori is an outstanding employee. She is knowledgeable; makes the custo that time, I try to use Lori Reynolds whenever I take my car in for service. Lori is an outstanding employee. She is knowledgeable; makes the customer feel special; helps me in a very timely fashion, (even when I have stopped in without an appointment). I can't say enough about her. She is an asset to your company!! More

Linda and Marie were courteous,knowledgeable and personable.Good rep's for Toyota.ONE THING NOT ATTENDED. TO---WHEN CAR WAS DROPPED OFF FOR SERVICE,LINDA NOTICED SCRATCHES ON THE CAR HOOD.SHE TOLD M personable.Good rep's for Toyota.ONE THING NOT ATTENDED. TO---WHEN CAR WAS DROPPED OFF FOR SERVICE,LINDA NOTICED SCRATCHES ON THE CAR HOOD.SHE TOLD MY WIFE SHE WOULD TRY AND BUFF THEM OUT?WHEN CAR WAS PICKED UP AFTER SERVICE!MY WIFE WAS TOLD THEY DIDN'T HAVE TIME TO DO THE BUFFING AND TO BRING THE CAR BACK.WHEN CAN THIS HAPPEN???WHEN CAN THIS BE DONE???WELIVE A FEW MILES AWAY?PLS ADVISE? THANK YOU JIM WALSH More

Lori has always provided excellent service for me. Even though she told me they probably wouldn't have time to do something for my vehicle, she found a way to get it done--taking a look at my auxiliary out though she told me they probably wouldn't have time to do something for my vehicle, she found a way to get it done--taking a look at my auxiliary outlet. She is always friendly even though she works really hard. More

It is easy to schedule a service appointment with the service department. They are quick and relieable. Everytime I get my Toyota serviced I leave with a satisfactory feeling of spending my money on go service department. They are quick and relieable. Everytime I get my Toyota serviced I leave with a satisfactory feeling of spending my money on good quality service. More

Chris Bounds was really friendly and took the time to explain everything and really cared about fixing the problem and doing a great job for my Rav 4 2005 :) explain everything and really cared about fixing the problem and doing a great job for my Rav 4 2005 :) More

So I just stopped by the dealership to make a maintenance appointment (I was driving by). And then I met Millard. He just took me in without an appointment and was so cool about everything. Just awesome. His appointment (I was driving by). And then I met Millard. He just took me in without an appointment and was so cool about everything. Just awesome. His personality was amazing. Very friendly. Just so you know - this is my first survey in my entire life - I never have time for these, but I just want to mention his customer service skills - very high level! I'll go back to Shore Toyota just to say HI to him :) Thanks! More

Looked at a new Camry and decided to keep my current vehicle Eric was very helpful. If do decide to get rid of my current vehicle I will give them a visit. vehicle Eric was very helpful. If do decide to get rid of my current vehicle I will give them a visit. More

Alwasys a pleasure to deal with Lori. She is a very professional service writer. Great communication and promptness. All my questions were answered to my satisfaction. professional service writer. Great communication and promptness. All my questions were answered to my satisfaction. More