Shore Toyota

By far the best service department of any dealer I've ever bought from and the most friendly and courteous. My adviser, lori Reynolds, is the best. I always ask for her when I schedule my appointment. Ke ever bought from and the most friendly and courteous. My adviser, lori Reynolds, is the best. I always ask for her when I schedule my appointment. Keep up the good work... More

Lori is great! She is very friendly and answers all my questions. I was very happy with the service. Any problems you may have, Lori doesn't hesitate to fix it. She treats me like a friend instead of a ra questions. I was very happy with the service. Any problems you may have, Lori doesn't hesitate to fix it. She treats me like a friend instead of a random customer. More

Hubby and I have to say this is the first dealership where we've had an exceptional experience. Mr.Oscar Gonzalez answered any and all questions with outstanding knowledge of the product. We spoke to where we've had an exceptional experience. Mr.Oscar Gonzalez answered any and all questions with outstanding knowledge of the product. We spoke to other employees who were also, friendly, courteous, knowledgeable and professional. An overall rating of 10. We feel more like friends than just a business relationship. We look forward to doing business with this dealership in the future. More

I have to say that Lori Reynolds is a valuable asset to the service dept. Whenever I would call for service she always accommodated me with my schedule! She is always so friendly and always is out to ple the service dept. Whenever I would call for service she always accommodated me with my schedule! She is always so friendly and always is out to please. Thanks Lori, Sue Ferris More

Having Lori as our service manager makes our visit run very smoothly and the job is complete when we leave. She is very friendly and pleasant when discussing the servicing needed with each visit. Keeps y very smoothly and the job is complete when we leave. She is very friendly and pleasant when discussing the servicing needed with each visit. Keeps you informed during the service process. More

This was my third visit to Shore Toyota and all have been most satisfying. Miss Lori was my contact person and she walked me through all the procesures that I had questions about. That is why I give Apositiv most satisfying. Miss Lori was my contact person and she walked me through all the procesures that I had questions about. That is why I give Apositive evaluation. More

Lori is the best, she helped me with everything that my Venza needed to be done on 1/28/12. She is also a very responsible and a hard worker, I like her very much. Not only that, everyone behind the counte Venza needed to be done on 1/28/12. She is also a very responsible and a hard worker, I like her very much. Not only that, everyone behind the counter seems very friendly and helpful. More

I had to have my 2010 4runner towed in because I had a flat tire caused by a bent rim(my fault) Lori Reynolds & Larry Salome help make the experience less painful. Thanks again.....Patty Rich-Tuohy flat tire caused by a bent rim(my fault) Lori Reynolds & Larry Salome help make the experience less painful. Thanks again.....Patty Rich-Tuohy More

To whom, I purchased a used car from this dealer "Sore Toyota". I purchased both a car and an additional warranty. The warranty cost an additional 1300.00. My warr. is a "Portfolio Pre- Owned" po "Sore Toyota". I purchased both a car and an additional warranty. The warranty cost an additional 1300.00. My warr. is a "Portfolio Pre- Owned" policy. I have an agreement that was signed at the time of the sale showing my coverage. It was called [by sales mgr] "A bumper to bumper warranty". I have been back 2 times for different problems. Each time I was told they were not covered. No one has been able to show me on my policy where these problems were not covered. After my 2nd visit they sent me a brochure that shows all their plans. My plan isn't even shown [Plan E] The last time I brought my vehicle limping in to their service area I was told by service mgr.[Eruschi] the problems would cost 1500.00 and nothing was covered by this warranty. And besides all that I had to pay them 115.00 for them to give me all this bad news. At this point I was unable to drive my car very far. So I took it home & parked in my driveway. I needed the vehicle so I had to have it towed at my expense to a real mechanic. He told me these quoted problems did not exist. To end this story He fixed my car and it didn't cost me any where near the cost quoted me by Shore. I think I smell maybe some sort of fraud here. I will send copies of this letter to BBB my lawyer& Shore Toyota More

Lori was both professional and knowledgeable of the problem I presented. She knows her job and gets the job done not only well but quickly. She is a good role model for all service representatives. problem I presented. She knows her job and gets the job done not only well but quickly. She is a good role model for all service representatives. More