Shore Toyota

Personal service My car started having problems in the parking lot next door to the dealership. Chris, the assistant manager in the service department came over and d My car started having problems in the parking lot next door to the dealership. Chris, the assistant manager in the service department came over and drove my car back. Upon driving it back, the car corrected the problem and I was able to get back to work. The car started acting up again and I brought it back. Chris was due to leave for the day but stayed until my husband arrived so I could transfer my things to his car. My car needed extensive repairs and Chris offered me a loaner car, plus kept me updated for the entire process. I was impressed with the personal service. More

Lease Upgrade We took advantage of an opportunity to upgrade our current lease to a new Highlander. Nelson Alvarez is a consumate professional. From the vehicle rev We took advantage of an opportunity to upgrade our current lease to a new Highlander. Nelson Alvarez is a consumate professional. From the vehicle review to the paperwork completion he made sure everything was in order. Thank you Nelson! More

5000 mile check I like the drive in for service. In bad weather I don't have to be out in the weather to drop my car off. Everyone very friendly. I cannot remember th I like the drive in for service. In bad weather I don't have to be out in the weather to drop my car off. Everyone very friendly. I cannot remember the name of the gentleman who put the car mats in my car after I pulled up, but he was nice as well. More

Oil and filter service and winterazation RF who I dealt with stated that there was a recall on the electric panel for opening/closing the window - however when I went to pay this had not been RF who I dealt with stated that there was a recall on the electric panel for opening/closing the window - however when I went to pay this had not been accomplished and resulted in my having to stay for a more prolonged visit. I would like to thank the manger because I became sick with a kidney stone and he allowed me to leave without paying that day so that I could go the emergency room! More

Took advantage of elderly No comment, father was fine in the vehicle he had. There was no need to call him and say they have the perfect vehicle. All he was doing was getting No comment, father was fine in the vehicle he had. There was no need to call him and say they have the perfect vehicle. All he was doing was getting the 15000 mile check. More

Recall notice I had two recall items worked on. One I knew about and the other was discovered by the young lady that waited on me and set up the appointment. She wa I had two recall items worked on. One I knew about and the other was discovered by the young lady that waited on me and set up the appointment. She was very helpful and told me how long it would take. Her estimate was spot on. I will be back for all service work in the future... Thanks again... More

Great Service Experience I made my appointment online, I arrived 15 minutes early, was immediately greeted and processed. The service Rep was pleasant, professional, and very I made my appointment online, I arrived 15 minutes early, was immediately greeted and processed. The service Rep was pleasant, professional, and very knowledgable. My vehicle was there for its 15k service. I was in & out most expeditiously. Great place, great experience! Good job Shore!!!!!! More

He Asked Questions This was my initial 5000 mile service for a leased vehicle. Car was running great, but I had heard a loud pop one day...almost like a big stone had b This was my initial 5000 mile service for a leased vehicle. Car was running great, but I had heard a loud pop one day...almost like a big stone had broken glass, but then realized it was an audio sound. I mentioned it and the tech asked additional questions, including how the car drove. He cared. The call took 2 hours, including a wash. I would've appreciated a vacuum and window wipe with the wash, but ok. Now I know. More

Experience during leasing! My recent lease of a 2016 Tundra was an extremely pleasant expierence. My Toyota representatives were highly professional during the entire transacti My recent lease of a 2016 Tundra was an extremely pleasant expierence. My Toyota representatives were highly professional during the entire transaction and provided the best possible service, I highly recommend Shore Toyota to anyone interested in automotive sales, leasing, or service. More

"Maintenance Recall Lori, She did a GREAT job setting up my service work and VERY easy to work with She goes above and beyond and made our wait time very enjoyable Lori, She did a GREAT job setting up my service work and VERY easy to work with She goes above and beyond and made our wait time very enjoyable More