Shields Auto Center

Mark Keyes is the best! No pressure and good honest negotiations. The results turned out better than expected. We would definitely shop here again and we love 2 hours away! No pressure and good honest negotiations. The results turned out better than expected. We would definitely shop here again and we love 2 hours away! More

it was very good all of the staff that i worked with were awsome I would recommend others looking for a new or used vehicle to try shields first all of the staff that i worked with were awsome I would recommend others looking for a new or used vehicle to try shields first More

Very helpful and professional. We had a very good experience with Mark Keyes @ Shields Auto Center. Mark was very helpful and knowledgeable of the vehicle. We feel very good about We had a very good experience with Mark Keyes @ Shields Auto Center. Mark was very helpful and knowledgeable of the vehicle. We feel very good about our purchase. More

Awesome It was a great experience they located our vehicle and got us exactly what we wanted. The great rebates and price were also very accommodating. It was a great experience they located our vehicle and got us exactly what we wanted. The great rebates and price were also very accommodating. More

Great folks The experience was flawless. We found a vehicle my wife wanted and at the right price as well. John was a pleasure to deal with and I will definitely The experience was flawless. We found a vehicle my wife wanted and at the right price as well. John was a pleasure to deal with and I will definitely be a repeat customer. After the sale there was a minor issue with the car (waterpump started to make a noise which was covered by warranty) and the gentleman in the service department got it fixed in the same day. They even provided a loaner. More

Generation 2 Generation of friendly honest Sales & Service. Well I started looking about 5 months ago or so. I have never purchased a car myself at 75 years old. So studying all the dealerships in a 50 mile r Well I started looking about 5 months ago or so. I have never purchased a car myself at 75 years old. So studying all the dealerships in a 50 mile radius I watched and tried to learn. I only knew the basics, like what color the car was and maybe if the brand was on the hood.... Trying to get a smaller, easier to park car a rear view camera was a must. In the end I stuck with the GMC products as I have been driving a Envoy and also liked jeeps. The Terrain was picked because it was shorter and higher off the ground than many other smaller models. (I don't want to shovel so had to be able to drive thru snow and higher off ground to sit. Have driven a lot of trucks to height and wide windshield were important. My patient salesperson, he was great. He also drives a terrain and could verify its uniqueness as a cross-over vehicle. Kyle White was terrific and each of the Shields family members and Teresa Smith so easy to talk to and figure out financing. You definitely are treated like family and well worth your drive to deal with a place that does everything they can to help you and treat you and your vehicle top rate. My Dad, a farmer from Gibson City bought his car there and so it felt like home to go back to his choice in dealers.. My grandson is driving now & I hope he will go there where I know he will be treated with honesty and good service. All in all a good experience . Thanks Shield's Auto team...you don't clown around when it comes to cars.....I am a clown of over 25years and I need a car I can depend on..The spacious little cross over car will hold my clown prop trunks under the hatchback. It is high and you can easily stand under it when its raining or snowing to load and unload items. More spacious 2nd seat was anther plus on this model over others....... I hear their ads on WBGL radio and at the newstime on TV, and think to myself, I know them, I hope others will so they can keep on keeping on what they have done so well for decades. More

Great experience After my accident, I went to Shields to find a used car. Rick and Kyle searched and found one that was good for me, They were so helpful and answered After my accident, I went to Shields to find a used car. Rick and Kyle searched and found one that was good for me, They were so helpful and answered all my questions. Kyle sat with me in the vehicle and explained al the controls.They made everything so easy, Financing, registration and tags. Truly a one stop shop. More

Great overall experience My husband and I visited a good number of dealerships in our truck search and found that the Shield's gave us the combination that we were looking fo My husband and I visited a good number of dealerships in our truck search and found that the Shield's gave us the combination that we were looking for - friendly, home town service with great prices. They had the truck that we were looking for and were willing to work with us on a great deal. All our questions were answered honestly and in a timely fashion. We were also impressed with the service department. If you are in the market for a new or used vehicles I would recommend giving them a shot at earning your business. More

Awesome experience. Very professional! Mark at Shields went above and beyond to help me find the vehicle that I wanted. Everyone at Shields was very professional and there was no high pres Mark at Shields went above and beyond to help me find the vehicle that I wanted. Everyone at Shields was very professional and there was no high pressure to make a decision. I feel I got an excellent price, and the entire staff was well prepared to take care of the paperwork so they were able to get me out and on the road in a short amount of time. I would recommend Shields to anyone who is in the market for a new vehicle. More

New Car Purchase I contacted Shields and to be honest was less than hopeful that they would be able to help me. My current car was worth less than 1,000, it needed 7,0 I contacted Shields and to be honest was less than hopeful that they would be able to help me. My current car was worth less than 1,000, it needed 7,000 worth of work and I still owed 5,000 on the loan. With John, Teresa and Greg's help they were able to get me approved for a brand new 2017 Ford Focus and keep my payments reasonable. It feels good to have a new car with such good warranties! More