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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

January 08, 2021

I had an amazing experience at Shields! We worked with Mark and he was great! No hassle, no pushiness, very honest. Also we had some bumps on the bank's end and Teresa and the team handled it all very wel More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Teresa Smith
Jan 18, 2021 -

Shields Auto Center responded

It is great to hear such wonderful comments about your recent experience with us! Our staff works hard to provide great customer service. Thank you for recognizing their efforts and congratulations on your new vehicle!

January 07, 2021

David was awesome! We are very happy with our vehicle and the excellent service that we received. We will be back for our next purchase! More

by pabierman
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Jan 18, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. Reviews like yours provide encouraging feedback! Our staff works hard to provide great customer service. We are glad you had a great experience and we look forward to welcoming you back for all of your automotive needs!

January 07, 2021

Shields is a great place to purchase a new or used car. Thanks Andy and Butch. Andy keep up the great work that you do. More

by annazettb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Jan 18, 2021 -

Shields Auto Center responded

We appreciate your recommendation! Thank you for choosing Shields Auto Center!

January 07, 2021

Andrew was great. He was patient and courteous. He answered my questions honestly, and if he didn't know, he asked someone who did know. He wasn't pushy, and that shows respect. More

by MSJOIDAY
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Jan 18, 2021 -

Shields Auto Center responded

We appreciate you taking the time to leave a review. It is great to read such wonderful comments about your visit! We are glad that Andrew provided you with great customer service. Thank you for recommending Shields Auto Center!

January 02, 2021

David was great! He worked with me to find a vehicle that met all of my needs and price range! Very professional staff that thoroughly explained things to me every step of the way! More

by devinhinners
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Jan 05, 2021 -

Shields Auto Center responded

Devin, Thank you for taking the time to share your feedback. We are glad that we met your expectations and congratulations on your new vehicle! We appreciate your business and thank you for recommending Shields Auto Center!

December 31, 2020

We had a very good experience with Shields Auto Center. We hadn't bought a truck in a while so the features on the truck had changed a lot. Kory spent extra time with us explaining all the instrument panel More

by Traci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Greg Shields, Kory Miller
Jan 18, 2021 -

Shields Auto Center responded

Traci, we really appreciate your feedback. Kory and the rest of our staff work hard to provide great customer service for our guests. We set our expectations high, so it's very gratifying to hear that you had a great experience with us. Thank you for choosing Shields Auto Center and congratulations on the purchase of your new truck!

December 30, 2020

Kory was very personable. I would recommend him to anyone that asked me who I had. Greg was a great guy who has a great personality. More

by bgcrappie1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Kory Miller
Jan 18, 2021 -

Shields Auto Center responded

Thank you for the great star-rating and for recommending Kory and Shields Auto Center!

December 30, 2020

Great people to deal with! Mark was very straight forward, knowledgeable, and helpful. Have bought 2 pickups here, will do business again! Awesome place to work with! More

by Randy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith, Ben Hall
Jan 18, 2021 -

Shields Auto Center responded

Randy, thank you for your kind words. It really means a lot to us. Thank you for taking the time to let us know. We appreciate your business and we look forward to working with you again in the future!

December 30, 2020

Very friendly and attentive. They work hard for your business and give the entire experience a personal touch. My family bought 3 vehicles from them in the last week. We will be back again. More

by BRIANLPOTTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Greg Shields, Teresa Smith, Ben Hall, David Cassout, Larry Greger
Jan 18, 2021 -

Shields Auto Center responded

Thank you, Brian! Your review really means a lot to us! We truly appreciate your business and repeat business! The best compliment, ever!

December 28, 2020

We were pleased with service we received. They were not pushy! They worked with us , and gave a us a good price. We drove away in a great truck More

by PERKINS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Jan 18, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review! We are glad that our staff met your expectations. Thank you for choosing Shields Auto Center and enjoy your new truck!

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