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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

December 20, 2020

Andrew is awesome. He let me make my decisions and take the time that I needed. I never felt pressured and was able to leave shields with a smile on my face! More

by HipBee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. Reviews like yours provide encouraging feedback. Thank you for giving us the opportunity to earn your business and congratulations on your new truck!

December 19, 2020

I had to change my appointment time due to another conflict. They were able to get me in the same. That was incredibly efficient and helpful! Thanks More

by tmm161993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey, Tynan Hedrick
Jan 22, 2021 -

Shields Auto Center responded

We are pleased to hear that we were able to accommodate your schedule. We appreciate your business and we look forward to serving you again in the future!

December 18, 2020

Thanks Andrew for all the help. The service and friendliness were outstanding. Great job with working with me on a deal that served all parties. More

by flipangle73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are so happy that we were able to earn your business! Congratulations on your new truck!

December 18, 2020

Just bought a new 2021 Jeep Summit & Mark Keyes did an excellent finding the car I wanted and brokered a fair deal for me in a timely manner. Great job Mark!👍 More

by DRYAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith, Ben Hall
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We appreciate your feedback and Mark's outstanding customer service. He is dedicated and works hard for his customers. We appreciate your business and enjoy your new Jeep!

December 17, 2020

The entire process was pleasant, professional, transparent and efficient. I could not be more satisfied with Andrew our salesperson, Ben the Sales Manager and Teresa the Finance Manager. They al More

by BARRY.SUITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Teresa Smith, Ben Hall, Andrew Henson
Jan 22, 2021 -

Shields Auto Center responded

We appreciate you taking the time to leave a review of our Staff's outstanding customer service. Reviews like yours provide encouraging feedback. Thank you and Congratulations on your new vehicle!

December 16, 2020

So fast, got us right in! Dale and Scott are always so very accommodating. We appreciate the entire Shields Team. They always go above and beyond what is expected! More

by jc18
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Jan 22, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are glad that we are meeting your expectations. We appreciate your business and thank you for choosing Shields Auto Center for your automotive needs!

December 15, 2020

Third vehicle purchased here and 0 complaints. The staff is wonderful and the service is excellent. Thank you Andre and the rest of the Shield's team. More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Dec 15, 2020 -

Shields Auto Center responded

Tracy, thank you for taking the time to leave a review. Repeat business is the best compliment! We appreciate you choosing Shields Auto Center for all of your vehicle needs and congratulations on your new vehicle!

December 15, 2020

Recently purchased a used vehicle from them. The salesman was very friendly and let me test drive the car a few times while I was trying to decide. Other than a few minor details like a chip in the windshiel More

by SUSANFIELDS76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall
December 14, 2020

I stopped in to see about new truck prices an options and spotted a 1976 LTD that had been traded in and drove it home that afternoon More

by largestev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Dale Scudder
December 12, 2020

We came to Shields wanting to shop with our local dealer. Andrew was very helpful and made sure that we were treated fairly and that we got the best deal possible. We were very impressed with our overall exp More

by Michael Suits
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Hall, Andrew Henson
Dec 15, 2020 -

Shields Auto Center responded

Thank you, Michael! We appreciate you taking the time to leave a review and we are very glad that we met your expectations. Thank you for shopping local and choosing Shields Auto Center!

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