Shields Auto Center

Went for routine service. Service guy was very helpful. Told me the battery was borderline but did not pressure me to replace it. After price checking replacement batteries, I returned the week later and h Told me the battery was borderline but did not pressure me to replace it. After price checking replacement batteries, I returned the week later and had a new battery installed. A good experience as usual. More

COLD WEATHER TOOK ITS TOLL, I NEEDED A NEW BATTERY. I TOOK IT TO SHIELDS TO BE REPLACED. GOOD AS NEW, AND NONE OF THE HASSLE. TOOK IT TO SHIELDS TO BE REPLACED. GOOD AS NEW, AND NONE OF THE HASSLE. More

No hassle pricing. Courteous, friendly service. Easy buying experience. No surprises. Vehicle was exactly as advertised. I have been a customer for many years and have always gotten the same consistent buying experience. No surprises. Vehicle was exactly as advertised. I have been a customer for many years and have always gotten the same consistent level of service. More

Kyle was a very friendly salesman. Enjoyed working with him and Greg. I will recommend Shields to others. I like the power train warranty quite a bit. him and Greg. I will recommend Shields to others. I like the power train warranty quite a bit. More

Highly disappointed, forever warranty .I make sure my car is maintained properly every time its needed.Recently my ptu went out in my car, the dealership told me all of a sudden I don't have any warranty. I is maintained properly every time its needed.Recently my ptu went out in my car, the dealership told me all of a sudden I don't have any warranty. I been a loyal customer and I didn't understand why when I needed my warranty it wasn't available. I had to pay out of pocket. No one informed me that my warranty was done, it's supposed to be the life of my car .I'm never going back to shields again, I told my friends & family the same... More

David was fantastic! I called him regarding a Ford Edge we saw on the internet. To my surprise, minutes after talking to him, he sent me a personalized You Tube video showing me the interior of the vehicle we saw on the internet. To my surprise, minutes after talking to him, he sent me a personalized You Tube video showing me the interior of the vehicle. I was very impressed. We love our pre-owned Ford Edge SEL! Thanks Dave More

Great experience! Good people to deal with. Fair and reasonable on our purchase of a Ford Expedition XLT. Lifetime powertrain warranty at no cost was a big plus. Service department was also great to wor reasonable on our purchase of a Ford Expedition XLT. Lifetime powertrain warranty at no cost was a big plus. Service department was also great to work with getting everything we needed! More

My wife and I have bought 6 or 7 new cars at Shield's over the years and we are very pleased with Teresa Smith---Dale Scudder and Mark Keyes but I am not pleased with the guy who appraises trade ins. I over the years and we are very pleased with Teresa Smith---Dale Scudder and Mark Keyes but I am not pleased with the guy who appraises trade ins. I know it's his job to low ball customers but maybe he should treat return customers like ourselves as family or friends. Maybe he doesn't have any family or friends. More

They are very good people that are local and committed to serving their customers. We had a very good experience. This was my first product from them and it won't be last. We have been using them for our serving their customers. We had a very good experience. This was my first product from them and it won't be last. We have been using them for our fleet trucks at works for years and I decide to try them out and it was great. More

Teresa was very knowledgeable about the finance process. We got all the info we needed to make a good choice on maintenance and extended warranty packages. Service department is good and service manager Dal We got all the info we needed to make a good choice on maintenance and extended warranty packages. Service department is good and service manager Dale is great help. Andy was great in helping to find us the right car for our needs. Kory was great helping with the xm-radio and getting the speakers set up correctly. Detail job of the car was also well done. More