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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

March 03, 2021

Dale called immediately to check on details of truck and what it was towed in for. He was friendly and nice. He called to give us the estimate and called again as soon as repairs were made and all within a More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Mar 16, 2021 -

Shields Auto Center responded

Stacy, we are glad to hear that everything was completed to your satisfaction! Thank you for taking the time to let us know. We appreciate your business and thank you for choosing Shields Auto Center!

March 01, 2021

I love this dealership! I trust them with my vehicle and the repairs they do. I am moving sadly and am going to miss having them readily available. More

by trinitybruns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Mar 16, 2021 -

Shields Auto Center responded

Thank you for your kind words and taking the time to leave a review. We are sad that you are moving. We are going to miss you!

March 01, 2021

Amazing service! David was amazing. First time coming to w dealership in a long time and he change my mind he was great! Thanks again More

by broden.lizzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Mar 16, 2021 -

Shields Auto Center responded

Thank you for leaving such an awesome review! We appreciate your feedback and we are so glad that you gave us the opportunity to earn your business!

February 26, 2021

Always attentive and you can count on them! While I do not need twenty five words to review Shields, I will simply say I recommend them without hesitation !!! More

by rmichael13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Dale Scudder, Scott Lackey
Mar 16, 2021 -

Shields Auto Center responded

Thank you for recommending Shields Auto Center!

February 25, 2021

Great communication and very easy to work with! I Would definitely reccomend.i was an hour and a half away and they made the whole experience smooth More

by jak2358
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Feb 25, 2021 -

Shields Auto Center responded

We are pleased to hear that everything was completed to your satisfaction! Thank you for taking the time to leave a review. We appreciate your business and enjoy your new vehicle!

February 23, 2021

Andrew is a fantastic salesman. We have been working with him for a couple years. Very knowledgeable and willing to answer any questions we had. More

by rachel19_76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Feb 25, 2021 -

Shields Auto Center responded

Andrew works hard for his customers, and provides top notch customer service. We appreciate you taking the time to leave a review and congratulations on your new vehicle!

February 22, 2021

Very good experience. Love the compass that we bought for my wife. Everyone was very pleasant to work with and had a very good time working with the employees. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Feb 25, 2021 -

Shields Auto Center responded

Ken, thank you for taking the time to leave a review! We appreciate your business and we hope that your wife enjoys her new Compass!

February 22, 2021

I spent days calling dealerships, and driving around lots. After staying late on a Friday night to answer my last minute call, I knew Andy was the person to do business with. He didn’t rush me off the More

by laurynhancock5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Kory Miller, Andrew Henson
Feb 25, 2021 -

Shields Auto Center responded

Thank you, Lauryn! It's gratifying to hear that you had a great experience with us! We really appreciate your feedback and thank you for giving us the opportunity to earn your business!

February 22, 2021

I am always very pleased with speedy and great services! Staff is always wonderful to work with. I will definitely continue to keep coming back. Thank you for your services. More

by sdunn4011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey, Tynan Hedrick
Feb 25, 2021 -

Shields Auto Center responded

Reviews like yours provide encouraging feedback. We really appreciate your business and thank you for your kind words!

February 22, 2021

Excellent! Went for oil change and they found a other issue. Was thankful they found the issue. Would have costed me a lot more had I not been made aware. Fixed it that day! More

by amymadi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey, Tynan Hedrick
Feb 25, 2021 -

Shields Auto Center responded

We are pleased to hear that everything was completed to your satisfaction! We are honored to be able to help you. Thank you for choosing Shields Auto Center!

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