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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

April 02, 2021

Was very good only advice i would say is keep customer informed better about progress. Was told would be 1 day turned into 3 days. More

by dab227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Apr 08, 2021 -

Shields Auto Center responded

Thank you for your feedback! Our goal is to attain 100% customer satisfaction. We really appreciate your honesty in ways that we can improve.

April 01, 2021

Mr. Kyle Johnson, was outstanding, stream lined the process, without cutting corners. He was a pleasure to deal with, and so was shields as a whole. More

by lilrugmuncher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Apr 02, 2021 -

Shields Auto Center responded

We appreciate you taking the time to leave a review. Thank you for your kind words and congratulations on your new vehicle!

April 01, 2021

Mr.Kyle Johnson, was outstanding, friendly, and very helpful. 10/10 would recommend. Shields as a whole, is a great place, to look for a car new, or used. More

by lilrugmuncher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
Apr 02, 2021 -

Shields Auto Center responded

Thank you for the recommendation. Our staff works hard to provide outstanding customer service. We are happy to hear that you had a great experience!

March 29, 2021

Had a great experience at Shields with Dave Cassout! No doubt I'll be going back for any other vehicle I get. Great people and great service! Highly recommended. More

by BowenFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, David Cassout
Mar 31, 2021 -

Shields Auto Center responded

We really appreciate your feedback and recommendation! We set our expectations high, so it's gratifying to hear that you had a great experience with us. Thank you for giving us the opportunity to earn your business and congratulations on your new vehicle!

March 27, 2021

the staff at shields were so friendly and helpful! andrew was super enthusiastic and a pleasure to meet. he answered all my questions and made getting the car of my dreams so easy!! i am super happy with my More

by dharmawilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Mar 31, 2021 -

Shields Auto Center responded

Thank you, Dharma! We appreciate your kind words and congratulations on your new vehicle!

March 25, 2021

The salesman was very friendly and was very helpful when we purchased our vehicle. We have bought vehicles here previously and still use them to service them. I would definitely recommend them. More

by bebersis1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
Mar 31, 2021 -

Shields Auto Center responded

We appreciate your recommendation. Thank you for choosing Shields Auto Center for all of your vehicle needs!

March 25, 2021

Drove 5 hours to buy the vehicle we wanted and it was well worth it! The van was just as promised and the transaction went super smooth. Our salesman was very professional, personable and helpful. The w More

by Leanneggoodin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, David Cassout
Mar 31, 2021 -

Shields Auto Center responded

Thank you, Leanne! It is great to read such wonderful comments about your recent experience. We appreciate you taking the time to let us know!

March 24, 2021

Very good service predicted 3 months got it in 6 weeks new truck 250 Rick did me a good Services Finance this got me to point to More

by WASUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Ben Hall
Mar 31, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are glad to hear that everything was completed to your satisfaction. We appreciate your business and thank you for choosing Shields Auto Center!

March 24, 2021

Very good experience as usual Greg in the finance department Rick help me get the best deal will go back for my next vehicle also More

by WASUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Ben Hall
Mar 31, 2021 -

Shields Auto Center responded

We really appreciate your feedback. Congratulations on your new vehicle!

March 24, 2021

Per the usual Shield’s did a great job for me. It took about 1.5 hours to have my new tires mounted and balanced. I really enjoyed the beautiful wait space and complimentary coffee. Thanks guys! More

by keljohnson81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Mar 31, 2021 -

Shields Auto Center responded

Thank you! We are glad that you enjoyed your visit. We appreciate your business and thank you for choosing Shields Auto Center!

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