Back

Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

Directions

By Type

795 Reviews of Shields Auto Center

April 15, 2021

I was dreading buying another car, but David made it a pleasant experience. Thank you, David. He was helpful and very courteous. He explained everything and was not pushy. More

by RICHETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Apr 20, 2021 -

Shields Auto Center responded

We are so happy to hear this! Reviews like yours provide encouraging feedback. Thank you for taking the time to let us know and congratulations on your new vehicle!

April 12, 2021

Fast and easy. everyone there wanted to help in some way. good coffee and nice place to look at. big building glad to see everyone More

by connie m miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Apr 22, 2021 -

Shields Auto Center responded

Thank you, Connie! We are happy to see you too!

April 10, 2021

This is the first vehicle I have bought from Shields auto Center in Rantoul. And so far i’m very happy with the Experience and that I was able to spend my money locally. So far no problems at all. As of now More

by harleywillie62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Apr 23, 2021 -

Shields Auto Center responded

We are so glad to hear that your are having a good experience! We really appreciate your business and thank you for supporting local businesses like us!

April 10, 2021

Very clean and well setup waiting room show room and service center. Great Communications with the service department help the overall experience. Easy to do business with. More

by m4a2c8h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Apr 23, 2021 -

Shields Auto Center responded

We are happy to hear that everything was completed to your satisfaction! Thank you for taking the time to let us know.

April 10, 2021

Kyle is an excellent salesman. As a woman buyer, he treated me as the customer instead of zeroing in on my husband as so many often do. He was very knowledgeable which is impressive given all the cars More

by sherryfarris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Teresa Smith, Kyle Johnson
Apr 22, 2021 -

Shields Auto Center responded

Thank you so much, Sherry! Reviews like yours really provide encouraging feedback. Thank you for taking the time to notice Kyle's efforts. We appreciate you giving us the opportunity to earn your business and enjoy your new vehicle!

April 09, 2021

Dale Scudder reached out to me about a recent service experience. He was very helpful. I will continue to use Shields for my service needs. More

by Kristine R Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Apr 22, 2021 -

Shields Auto Center responded

Repeat business is the best compliment! Thank you for giving us the opportunity to earn your business!

April 09, 2021

Brought my vehicles in to get oil changed I got a routine and a tire rotation on my truck I asked him to make sure the tire pressure just where it needs to be on all four tires during the winter time obvious More

by tw.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Apr 23, 2021 -

Shields Auto Center responded

We really appreciate your feedback. We have discussed this with our staff. We apologize for the inconvenience.

April 07, 2021

We traveled to Rantoul to look at a 2019 Jeep Grand Cherokee. We worked with Andy and Teresa and they went above and beyond to accommodate our late arrival. They stayed more than an hour after closing More

by Autumn Boliard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Apr 08, 2021 -

Shields Auto Center responded

Thank you for the recommendation, Autumn! We are dedicated to providing our customers top-notch customer service. We appreciate you giving us the opportunity to earn your business. Congratulations on your new Jeep!

April 06, 2021

Great service for my 2500. Fast and fair price. I have and will continue to recommend Shields to friends and family. Great experience all around. More

by kingerymindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Apr 08, 2021 -

Shields Auto Center responded

Thank you, Mindy! We appreciate your feedback and are pleased to hear that we are meeting your expectations.

April 03, 2021

Service was fast and people were very friendly. Clean environment. Everyone was wearing a mask. Very efficient at check out and making payment. They explained the bill. More

by suethompson824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Apr 08, 2021 -

Shields Auto Center responded

We appreciate your feedback. Thank you for taking the time to let us know.

...
48
...