Shields Auto Center
Rantoul, IL
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795 Reviews of Shields Auto Center
My tire blew just outside of town. My father in law came to change it for me and told me to swing into Shields Service Center to make sure there was enough air in the donut. I drove in at the end of the wor to change it for me and told me to swing into Shields Service Center to make sure there was enough air in the donut. I drove in at the end of the work day with my 1 year old. Scott came out immediately and offered to put the spare on the back end so it would be safer to drive. We chatted about tires and different options for me. He took my daughter and myself inside and took care of everything. I didn’t have to worry or fret over anything. It was such a small, kind gesture that I absolutely needed at the end of a not so great day. I will recommend Shields and Scott Lackey to EVERYONE. Thank you so so much!! More
They were great! All very nice, accommodating, explaining everything and never pressuring me. There are lots of forms and such to complete and they answered all my questions fully. Would whole heartedly rec everything and never pressuring me. There are lots of forms and such to complete and they answered all my questions fully. Would whole heartedly recommend to others! More
Andy and Teresa were so great to work with. They were both very professional, friendly, personable, and helpful. Overall we had a great experience and would highly recommend buying a vehicle from them! both very professional, friendly, personable, and helpful. Overall we had a great experience and would highly recommend buying a vehicle from them! More
Kory was wonderful! Answered all of my questions and made us feel comfortable. Highly recommend going to see him! Thanks again to him and everyone along the way! us feel comfortable. Highly recommend going to see him! Thanks again to him and everyone along the way! More
My brother-in-law dropped my vehicle off for a flat tire. The vehicle was picked up the next day. I paid the ticket in walked outside to the lot and grove away. Sorry I can’t be more helpful on this. The vehicle was picked up the next day. I paid the ticket in walked outside to the lot and grove away. Sorry I can’t be more helpful on this. More
Kyle Johnson was extremely helpful to me in my car buying experience. Not only did he pull the cars I inquired about indoors out of the snow, he was not pushy. Wonderful car buying experience. Teresa Smith e experience. Not only did he pull the cars I inquired about indoors out of the snow, he was not pushy. Wonderful car buying experience. Teresa Smith explained every document to me clearly, and gave me all my options. More
I can rely on the Service Department of Shield's Auto Center to provide the highest quality of maintenance on my vehicle and believe others can too. Center to provide the highest quality of maintenance on my vehicle and believe others can too. More
Scott was super friendly and helpful. All repairs taken care of in a timely manner, and they were really thorough. Tom did the maintenance and did a great job. Thanks so much! care of in a timely manner, and they were really thorough. Tom did the maintenance and did a great job. Thanks so much! More
I am pleased with my purchase and the staff were helpful. My only disappointment was when the vehicle was cleaned up for delivery, in could have been done better. My only disappointment was when the vehicle was cleaned up for delivery, in could have been done better. More
Fast turn around from start to finish. It was easy to schedule for my availability. Waiting area nice and convenient. Employees were friendly and no digs about buying a new car(even though it's about tim schedule for my availability. Waiting area nice and convenient. Employees were friendly and no digs about buying a new car(even though it's about time for one. More