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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

May 18, 2021

From start to finish the purchase was seamless and professional. No pressure and answered all our questions. We were given options for extended warranties but did not feel pressure to purchase. More

by INFO86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Teresa Smith, Ben Hall
May 20, 2021 -

Shields Auto Center responded

We set our expectations high and we strive for 100% customer satisfaction. So, it is gratifying to learn that you had a great experience! We really appreciate your feedback. Congratulations on your new vehicle!

May 17, 2021

After diagnostics check, I had my car back 2 days earlier than expected. VERY nice start of a weekend! Great Job!!! They teamed up and got it fixed. More

by lottipoppins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody , Dale Scudder, Scott Lackey
May 20, 2021 -

Shields Auto Center responded

Our staff works hard to go the extra-mile for our valued guests! We are so glad that we were able to get it done earlier for you! Thank you for taking the time to leave a review. We appreciate your business!

May 14, 2021

Best experience I’ve had buying a car. Would shop here again. Highly recommend for any one looking for a new or used car purchase. More

by COLLEENREAD96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
May 20, 2021 -

Shields Auto Center responded

Thank you, Colleen! We are so glad that you had a great experience! We appreciate your recommendation and congratulations on your new vehicle!

May 12, 2021

Scott was very helpful in getting my vehicle in get service on my car. He explained everything that needed to be done. Once service was completed, he explained what was done and let me know that everyt More

by champdeborah
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
May 20, 2021 -

Shields Auto Center responded

We appreciate your feedback on Scott's outstanding service! Our staff works hard to make sure that our guests have a great experience. Thank you for taking the time to notice those efforts and for leaving a review!

May 11, 2021

Tim and Teresa were an absolute pleasure to work with. I purchased my truck after seeing it online 300 miles from my home. It was the perfect replacement for the one that I had lost. They were both friend More

by BILL_BRIGHT000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Teresa Smith, Ben Hall
May 12, 2021 -

Shields Auto Center responded

Bill, it is our pleasure! We are pleased to hear that everything was completed to your satisfaction. Our staff works hard to ensure that our customers have a great experience. We appreciate your feedback and recommending Shields Auto Center. Enjoy your new truck!!

May 10, 2021

David was friendly and excellent to work with. He got all of our questions answered. He was very thorough. I highly recommend David. Thank you David! More

by BRMABE01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
May 12, 2021 -

Shields Auto Center responded

Thank you for taking the time to notice David's efforts and for leaving such an awesome review!

May 10, 2021

Couldn't have asked for a better experience. Both licence plate surrounds and the plastic chrome dealer identifier both fell off the day after I brought the car home. More

by MEASTIN0
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
May 12, 2021 -

Shields Auto Center responded

We are glad to hear that you had a great experience! We will contact you in regards to your license plate holders and nameplate. Thank you for letting us know. We appreciate your business and we hope that you are enjoying your new car!

May 05, 2021

I have had no problems with this dealer/ Customer service service and the people who work here are easy to work with and do a good job.. More

by doug2602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mc Intyre, Dale Scudder
May 07, 2021 -

Shields Auto Center responded

Thank you, Doug! We appreciate your feedback.

April 29, 2021

Love these guys! Getting ready to relocate to Florida, had to purchase 1 more car before I left. Great deals! Service department is the greatest! More

by RHOS87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Rick Shields, Teresa Smith
May 07, 2021 -

Shields Auto Center responded

Thank you for your kind words. We appreciate your business! We are going to miss you and wish you the best in Florida!

April 27, 2021

I waited almost 2 months for the excitement of buying a new Mustang to subside a little before I made a gushing endorsement that sounded fake. Nothing has changed in those two months. Dave answered all m More

by DAYTRANS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Apr 28, 2021 -

Shields Auto Center responded

Wow! Thank you, Dan! We appreciate your feedback, it really means a lot! Our staff works hard to ensure that our guests have a great experience. Thank you for giving us the opportunity to earn your business and congratulations on your new Mustang!

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