![](https://dealerrater.com/ncdn/s/18.20240923.156/Graphics/icons/close-x-orange.png)
Shields Auto Center
Rantoul, IL
Filter Reviews by Keyword
By Type
794 Reviews of Shields Auto Center
After diagnostics check, I had my car back 2 days earlier than expected. VERY nice start of a weekend! Great Job!!! They teamed up and got it fixed. than expected. VERY nice start of a weekend! Great Job!!! They teamed up and got it fixed. More
Best experience I’ve had buying a car. Would shop here again. Highly recommend for any one looking for a new or used car purchase. again. Highly recommend for any one looking for a new or used car purchase. More
Scott was very helpful in getting my vehicle in get service on my car. He explained everything that needed to be done. Once service was completed, he explained what was done and let me know that everyt service on my car. He explained everything that needed to be done. Once service was completed, he explained what was done and let me know that everything was good. More
Tim and Teresa were an absolute pleasure to work with. I purchased my truck after seeing it online 300 miles from my home. It was the perfect replacement for the one that I had lost. They were both friend purchased my truck after seeing it online 300 miles from my home. It was the perfect replacement for the one that I had lost. They were both friendly, kind, and professional. As soon as the deal was completed the next day my truck was deliver to my house on a trailer. What great service! I will recommend anyone to work with theses individuals andShields Auto for there outstanding work. More
David was friendly and excellent to work with. He got all of our questions answered. He was very thorough. I highly recommend David. Thank you David! all of our questions answered. He was very thorough. I highly recommend David. Thank you David! More
Couldn't have asked for a better experience. Both licence plate surrounds and the plastic chrome dealer identifier both fell off the day after I brought the car home. licence plate surrounds and the plastic chrome dealer identifier both fell off the day after I brought the car home. More
Love these guys! Getting ready to relocate to Florida, had to purchase 1 more car before I left. Great deals! Service department is the greatest! had to purchase 1 more car before I left. Great deals! Service department is the greatest! More
I waited almost 2 months for the excitement of buying a new Mustang to subside a little before I made a gushing endorsement that sounded fake. Nothing has changed in those two months. Dave answered all m new Mustang to subside a little before I made a gushing endorsement that sounded fake. Nothing has changed in those two months. Dave answered all my questions,wasn’t pushy and made me feel totally comfortable. When it came time to buy I was hesitant as usually, the finance department tries to pressure you into extra things, or the rates/terms aren’t exactly as what was agreed upon. I had absolutely the best experience in a finance office I have ever had buying a car. Teresa did an amazing job explaining everything in close detail and not trying to push anything extra on me. My next car/truck will come from Shields Ford and from David and Terasa - true professionals. Thanks again, it was a pleasure. Dan Day More
My tire blew just outside of town. My father in law came to change it for me and told me to swing into Shields Service Center to make sure there was enough air in the donut. I drove in at the end of the wor to change it for me and told me to swing into Shields Service Center to make sure there was enough air in the donut. I drove in at the end of the work day with my 1 year old. Scott came out immediately and offered to put the spare on the back end so it would be safer to drive. We chatted about tires and different options for me. He took my daughter and myself inside and took care of everything. I didn’t have to worry or fret over anything. It was such a small, kind gesture that I absolutely needed at the end of a not so great day. I will recommend Shields and Scott Lackey to EVERYONE. Thank you so so much!! More