Back

Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

Directions

By Type

794 Reviews of Shields Auto Center

June 07, 2021

Scott and Cody were a great help with general maintenance and helping you pick out tires! Rate them 10/10 if it were an option! Amazing customer service! More

by dannischukar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

Our staff is dedicated to providing our guests with outstanding customer service. We are please that Scott and Cody did not disappoint! Thank you for taking the time to notice their efforts and for leaving such an awesome review!

June 07, 2021

Very fast and efficient service. Everyone was helpful and friendly . I always go to shields for all of my needs and will continue to do so More

by aprilcarmien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

Thank you, April! We appreciate your loyalty!

June 02, 2021

I had the best experience buying my new Pacifica from Andrew! I knew exactly what I wanted and he did almost everything over the phone with me, so when I got to the dealer we just had to sign papers. It More

by Jackie K
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Jun 10, 2021 -

Shields Auto Center responded

Jackie, we are pleased to hear that everything was completed to your satisfaction! Andrew works hard to go the extra-mile for our valued guests. Congratulations on your new Pacifica!

June 01, 2021

Was the fastest process of buying a car there ever was ! And to be praised for your credit score was crazy thank u You so much More

by kylethomas39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen, Terry "TNT" Twitchell, Teresa Smith, Dale Scudder, Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

Kyle, we appreciate your feedback. Thank you for giving us the opportunity to earn your business and congratulations on your new car!

June 01, 2021

Excellent service. They had my car done when they said they would and everyone was so Friendly I would recommend their service to everyone. Please keep up the good work More

by connie.roseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

We really appreciate your feedback, Connie! Reviews like yours provide encouraging feedback. Thank you for taking the time to let us know.

May 29, 2021

Great service, had me in and out quickly and within estimated time given. On time with appointments and handled everything within COVID guidelines. Will definitely be back. More

by BevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review, it provides encouraging feedback. We appreciate you choosing Shields Auto Center for your automotive needs!

May 25, 2021

Shields has always been very attentive when I bring my Van in for services. They are friendly, reliable and very efficient. Enjoy working with all the service advisers. More

by BROWN661_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
May 28, 2021 -

Shields Auto Center responded

We really appreciate your feedback! Thank you for choosing Shields Auto Center!

May 24, 2021

Great people to work with. I have purchased two new vehicles from there in the last 3 years. I will definitely look there again in the future More

by LARRY.KOZAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
May 25, 2021 -

Shields Auto Center responded

Thank you, Larry! We really appreciate you giving us the opportunity to earn your business and we look forward to working with you in the future.

May 20, 2021

Shields staff are always very professional! They answer all my questions and if they don’t know they find someone who does. They joke and have fun! More

by denisemartin_horner59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Shields, Dale Scudder, Scott Lackey
May 25, 2021 -

Shields Auto Center responded

Our staff works hard to ensure that our customers have a great experience. Thank you for taking the time to let us know!

May 18, 2021

From start to finish the purchase was seamless and professional. No pressure and answered all our questions. We were given options for extended warranties but did not feel pressure to purchase. More

by INFO86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Teresa Smith, Ben Hall
May 20, 2021 -

Shields Auto Center responded

We set our expectations high and we strive for 100% customer satisfaction. So, it is gratifying to learn that you had a great experience! We really appreciate your feedback. Congratulations on your new vehicle!

...
45
...