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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

June 21, 2021

I am very pleased with their service. They explained what they did which was very helpful to me. More

by lowelleaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Aug 06, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review! We appreciate your feedback.

June 20, 2021

Andrew is a great salesman definitely got me in the right car. Shields is amazing place to get your car needs. Definitely recommending Andrew for anyone looking for a car. More

by Ashley Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Aug 06, 2021 -

Shields Auto Center responded

Thank you, Ashley! We are glad to hear that you had a great experience. We appreciate your recommendation and congratulations on your new vehicle!

June 15, 2021

Even though I went in knowing which car I wanted, Andrew Henson was super helpful when it came to the paperwork and answered all our questions. He made the experience smooth and painless. More

by KristinaThilmony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Aug 06, 2021 -

Shields Auto Center responded

We appreciate your feedback. Thank you for your business and enjoy your new vehicle!

June 14, 2021

Tim McIntyre is awesome. We were 100+ miles away from home and had a warning light come on. Stopped at Shields Auto Center for help and Tim went out of his way. I would not hesitate to travel the 100+ More

by Lorit2681
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Shields
Jun 14, 2021 -

Shields Auto Center responded

Thank you for taking the time to notice Tim's efforts and for leaving such an awesome review! We agree, Tim is awesome!

June 14, 2021

David Cassout was a pleasure to work with. The entire buying process was easy and friendly at Shields. I would recommend Shields and David when looking for a vehicle. More

by Kevin H.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, David Cassout
Aug 06, 2021 -

Shields Auto Center responded

Thank you for the recommendation! We are pleased to hear that everything was completed to your satisfaction. Enjoy your new vehicle!

June 12, 2021

I always have good things to say about the the service at Shields in Rantoul.. Very friendly and very honest and they have have never steered me wrong. I can always fully trust them when they give me advice More

by gailkrumwiede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Jun 14, 2021 -

Shields Auto Center responded

Thank you, Gail! We appreciate your feedback. It means a lot to us!

June 12, 2021

Andy is always helpful when I come to shields and my favorite salesman to buy from. He goes out of his way to make sure everything is good with the car and his customers are satisfied. His customer serv More

by Victor Bradley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Greg Shields, Teresa Smith, Andrew Henson
Jun 14, 2021 -

Shields Auto Center responded

Victor, thank you for your wonderful response to the quality service that Andy provides! We appreciate your business and congratulations on your new vehicle!

June 10, 2021

The car buying process was easy and they got me the best rate possible, they always try to keep the lot full of choices! Highly recommend More

by TIACROM
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Jun 10, 2021 -

Shields Auto Center responded

Thank you for the recommendation, Tia! We have been working hard to give our customers a good selection of quality pre-owned vehicles to choose from. Congratulations on your new vehicle!

June 09, 2021

Easy access in Champaign County from I 57. Was disappointed in the way pricing was handled as I had been working with the sales rep for some time More

by champaignpriest
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, David Cassout
Jun 10, 2021 -

Shields Auto Center responded

We appreciate your feedback and understand your disappointment. We are certainly experiencing unusual times in the car industry. The demand for vehicles is increasing daily. We are doing our best to provide the best selection at a competitive price.

June 09, 2021

Great service, had me in and out quickly and within estimated time given. On time with appointments and handled everything within COVID guidelines. I always go to shields for all of my needs and will c More

by ldlarkin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Jun 10, 2021 -

Shields Auto Center responded

Thank you for taking time to leave a review! We appreciate your business!

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