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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

August 13, 2021

Andy went out of his way to make sure I had the exact vehicle I wanted. He was very patient as we looked at several models. Highly recommend Andy and the Shields Autogroup More

by kmh446
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Smith, Andrew Henson
Aug 18, 2021 -

Shields Auto Center responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review. When our guests are happy, we are happy! We appreciate your recommendation and congratulations on your new vehicle!

August 11, 2021

The entire staff was kind, pleasant and very professional. Will definitely be doing business with them again. Will recommend them to our friends as well. More

by vedder8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Rick Shields, Teresa Smith, Ben Hall
Aug 12, 2021 -

Shields Auto Center responded

Thank you! We really appreciate your feedback and recommendation. We look forward to serving you again soon!

August 10, 2021

Scott always gives great customer service with any issue I bring to him. They are all very friendly and helpful I would highly recommend taking your vehicle to them More

by army1love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Aug 12, 2021 -

Shields Auto Center responded

Thank you taking the time to leave a review on Scott's outstanding customer service!

August 09, 2021

My appointment was set immediately and the service once again was terrific! Usually there's courteous service and questions are answered on the spot. A great team you all have at Shields Auto!! More

by sirgtmmorrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Aug 12, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave a review. We are pleased to hear that we are meeting your expectations! We appreciate your business!

August 06, 2021

Scott was very kind and courteous. He went over everything they did with me personally. My vehicle was done in good time as well! I will definitly return my business with them. More

by makgoudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Aug 06, 2021 -

Shields Auto Center responded

We are glad to hear that everything was completed to your satisfaction. We appreciate you giving us the opportunity to earn your business and we look forward to serving you in the future! Thank you!

August 05, 2021

Great group of people and well run! Very nicely run dealership! Super friendly & the facility is clean and well maintained. Keep up the great service!! More

by cheftail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Aug 06, 2021 -

Shields Auto Center responded

Thank you! Your review provides encouraging feedback. It helps keep us motivated and working hard for our guests!

August 05, 2021

Love my new Ford Focus! Great little vehicle. I appreciate the fact we have bought here before and know you stand behind your word. Thank you Terry! More

by tonycollins7999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
Aug 06, 2021 -

Shields Auto Center responded

Thank you, Tony! We appreciate your loyalty! Enjoy your new Focus!

August 04, 2021

This is my third new vehicle purchase from Shields in Rantoul! I always feel welcome and enjoy the casual but professional Shields team. I'm always confident I'm getting a fair trade and not spending an More

by atipsword
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McIntyre
Aug 06, 2021 -

Shields Auto Center responded

Thank you for leaving such an awesome review! Our staff works hard to make sure that our guests have a great experience. Thank you for taking the time to let us know. It really means a lot!

August 01, 2021

Always a great crew. First class service with outstanding prices. Greetings as if family forming over for a Sunday dinner. Always good to know they will never try to over charge for quality work. More

by tw.price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Aug 12, 2021 -

Shields Auto Center responded

Thank you! Your review really means a lot to us. And we agree with you, we have a great crew!

July 30, 2021

very easy to work with and super friendly on a personal level, moved us through the car buying process (that is usually very painful and long) very quickly, in and out in a couple hours. Timothy McIntyre More

by trakes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy McIntyre, Teresa Smith
Aug 12, 2021 -

Shields Auto Center responded

It is great to hear such wonderful comments about your recent purchase with us! Our staff works hard to provide outstanding customer service. Thank you for your business and congratulations on your new vehicle!

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