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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

August 27, 2021

This was the absolute best experience ive ever had buying a vehicle. Top notch staff, super clean facilities, fast service. I would recommend this dealership to anyone as hands down best. More

by matthewturner49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Sep 13, 2021 -

Shields Auto Center responded

Amazing review! We really appreciate your feedback. Thank you for giving us the opportunity to earn your business and enjoy your new vehicle!

August 24, 2021

I was early but they didn’t seem to mind at, they notified me promptly once the oil change was completed and I was on my way. More

by drb777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Aug 25, 2021 -

Shields Auto Center responded

Thank you for taking the time to leave feedback. We appreciate your business and please visit us again soon!

August 23, 2021

I was able to get an appointment within a couple hours of calling. Scott was very friendly and got me in and out as quickly as possible. More

by hannahm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Aug 25, 2021 -

Shields Auto Center responded

Our staff works hard for our guests. Thank you for taking the time to notice Scott's efforts. We appreciate your business!

August 19, 2021

Prompt, friendly service. Service manager went over details of visit and what was done. I waited on service to be done and they were very quick. More

by BevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not get name of person helping me.
Aug 24, 2021 -

Shields Auto Center responded

We appreciate your feedback. Please visit us again soon!

August 19, 2021

Very clean and professional sales staff they delivered the truck very clean,Terry did a fantastic job and Mrs smith was very informative ad professional and friendy More

by jliggett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Aug 24, 2021 -

Shields Auto Center responded

We are pleased to hear that everything was completed to your satisfaction. We appreciate your business and congratulations on your new truck!

August 19, 2021

The service was very quick once they got my truck into the shop. I had a appointment and they didn’t begin working on the truck for 45 minutes after my scheduled appointment. More

by tannerr2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Aug 25, 2021 -

Shields Auto Center responded

We really appreciate your feedback. We apologize for the delay. This was an unusual case, and does not normally occur. We greatly appreciate your patience and understanding. We appreciate your business!

August 16, 2021

Truck was inspected and items that needed fixed were taken care of. Everyone one was helpful and friendly. They cleaned the truck really well before I picked it up. More

by ctulrich72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Henson
Aug 18, 2021 -

Shields Auto Center responded

We are please to hear that everything was completed to your satisfaction. We appreciate your feedback and thank you for your business!

August 16, 2021

A professional and reliable company, I will never go to another car dealership ever. And very friendly staff. My dealer is Kory and I will always work with him. More

by randysydes1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen, Rick Shields, Greg Shields, Teresa Smith, Dale Scudder, Scott Lackey
Aug 18, 2021 -

Shields Auto Center responded

Amazing feedback! Thank you so much and please visit us again soon!

August 16, 2021

Mark Keyes and Rick Shields bent over backwards to assist us in replacing our vehicle after a car accident. They made an already stressful time that much easier. I have bought several vehicles from Shield’s More

by amgallahue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith
Aug 18, 2021 -

Shields Auto Center responded

We are so glad that we were able to help and make your situation easier. Thank you for giving us the opportunity and for your loyalty. We really appreciate your business!

August 15, 2021

David was great to work with. He answered all of our questions, and was very pleasant. We were happy with our deal! A pleasant car buying experience! More

by rberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, David Cassout
Aug 18, 2021 -

Shields Auto Center responded

Thank you for your feedback and kind words! Your comments keep us motivated and working hard for our guests. Congratulations on your new vehicle!

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