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Shields Auto Center
Rantoul, IL
795 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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795 Reviews of Shields Auto Center
Verified Customer
November 03, 2021
All personal made the buying process easy and enjoyable. Sales, finance and parts department were great! The dealership is really nice - clean and neat throughout. Sales, finance and parts department were great! The dealership is really nice - clean and neat throughout. More
by lp27doug
Employees Worked With
Mark Keyes, Teresa Smith, Ben Hall, Kory Miller, Andrew Henson
October 29, 2021
Professional, courteous, explained what they did. Serviced car in a timely matter. Everyone was very friendly from the service department to the cashier. Serviced car in a timely matter. Everyone was very friendly from the service department to the cashier. More
by linda_carey
Employees Worked With
Dale Scudder, Scott Lackey
October 29, 2021
Communication was not good with a few of the employees. Manager of service was good to talk to but others walked around like they didn’t know what was going on. I had to go into Shield to get answers becau Manager of service was good to talk to but others walked around like they didn’t know what was going on. I had to go into Shield to get answers because when I requested someone to call me back they didn’t. More
by CRIHNEN
Employees Worked With
Marci Ihnen, Mark Keyes, Rick Shields, Teresa Smith, Dale Scudder, Scott Lackey
October 18, 2021
The staff members were friendly and courteous. My wait time was minimal. They respected my vehicle and were careful not to get it dirty or cause any damage. time was minimal. They respected my vehicle and were careful not to get it dirty or cause any damage. More
by vjruss0718
Employees Worked With
Dale Scudder, Scott Lackey
October 07, 2021
We have always had excellent service provided by friendly and knowledgeable employees from salesman Terry, Teresa helping with sales paperwork, and everyone in the service department. Highly recommend Shiel and knowledgeable employees from salesman Terry, Teresa helping with sales paperwork, and everyone in the service department. Highly recommend Shields! More
by rfdable
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Scott Lackey
