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Shields Auto Center

Rantoul, IL

4.8
795 Reviews
Call Dealership (217) 892-2155
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850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

December 12, 2021

Easy to get an appointment time that suits my schedule. Fast service and nice facility More

by p1boen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Thank you for your feedback. We are pleased to hear that everything was completed to your satisfaction. We appreciate your business!

December 10, 2021

Dave and Theresa were fantastic. Dave helped me make sure I found the right truck and Theresa made the financing part of the experience very smooth, after I was able to write a check. More

by rick@arabian.am
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, David Cassout
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Rick, thank you for taking the time to leave us a response on your experience with our staff and vehicle purchase. We are glad to hear that you had a great experience! We appreciate you recommending us and congratulations on your new Ford!

December 09, 2021

Great customer service. Makes you feel hometown proud. Takes care of all of your needs. More

by mfoster16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Thank you for supporting us! We wouldn't be here without our wonderful customers, just like you!

December 08, 2021

Very clean facility and professional customer service! Oil change and vehicle inspection was very complete and done in a timely manner over my lunch hour. Facility also provided WiFi so I could work remot More

by mbailey93004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Thank you for taking the time to leave a review. It provides encouraging feedback. Thank you for your business and we hope to see you again soon!

December 04, 2021

Terry was kind and very detailed. They took great care of us when we purchased our new truck. More

by ash102083
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Thank you for your wonderful response to the great care and customer service our staff provides. We appreciate your business and congratulations on your new Ram!

December 03, 2021

Great service always nice super super super super super super super super super super super jr. More

by flbarbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle White, Mark Keyes, Terry "TNT" Twitchell, Ben Hall, Holden Yates, David Cassout, Kory Miller, Andrew Henson, Kyle Johnson
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

Thank you for taking the time to leave a review! We appreciate your feedback and for recommending Shields Auto Center!

December 02, 2021

I love Shields and your salesman Mark Keyes. You are a great asset to Rantoul. More

by theroesslers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
Feb 02, 2022 -

Shields Auto Center responded

We appreciate your kind words. We wouldn't be here without you and our wonderful customers. Thank you!

November 27, 2021

Very efficient and friendly workforce..Very clean facility and friendly and helpful work force..Work completed very professional and timely. More

by hfogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Report | Print
Dec 01, 2021 -

Shields Auto Center responded

We are very pleased to hear this. Thank you for your feedback!

November 25, 2021

Everyone was extremely friendly and greeted me as I walked in. The service department has really improved their customer service in the past several months. It was an enjoyable experience having an oil More

by jlubben
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Report | Print
Nov 29, 2021 -

Shields Auto Center responded

Thank you! Your review provides encouraging feedback. We appreciate you taking the time to notice those efforts and for leaving such an awesome review!

Nov 29, 2021 -

jlubben responded

Super Customer Service!! 👏👏👏

November 23, 2021

My salesman Mark was great to work with as well as Teresa in the financing department. Thanks More

by mjhedric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith
Report | Print
Nov 29, 2021 -

Shields Auto Center responded

Thank you! We appreciate your feedback. Congratulations on your new vehicle!

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