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Shields Auto Center

Name: Shields Auto Center
Address: 850 Broadmeadow Rd, Rantoul, IL, 61866, US
Telephone: (217) 892-2155
Rating: 4.7

4.7

794 Reviews

850 Broadmeadow Rd, Rantoul, Illinois 61866

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Sales: (217) 892-2155

Call (217) 892-2155

Shields Auto Center

Rantoul, IL

4.7

794 Reviews

Call Dealership (217) 892-2155

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850 Broadmeadow Rd

Rantoul, IL

61866

Directions

4.7

794 Reviews

Write a Review

View 2 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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794 Reviews of Shields Auto Center

December 10, 2021

SALES VISIT - NEW

Dave and Theresa were fantastic. Dave helped me make sure I found the right truck and Theresa made the financing part of the experience very smooth, after I was able to write a check. I found the right truck and Theresa made the financing part of the experience very smooth, after I was able to write a check. More

by rick@arabian.am

Verified Customer

Recommend Dealer

Yes

Employees Worked With

Teresa Smith, Ben Hall, David Cassout

Report | Print

Feb 02, 2022 -

Shields Auto Center responded

Rick, thank you for taking the time to leave us a response on your experience with our staff and vehicle purchase. We are glad to hear that you had a great experience! We appreciate you recommending us and congratulations on your new Ford!

December 09, 2021

SERVICE VISIT

Great customer service. Makes you feel hometown proud. Takes care of all of your needs. Takes care of all of your needs. More

by mfoster16

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Lackey

Report | Print

Feb 02, 2022 -

Shields Auto Center responded

Thank you for supporting us! We wouldn't be here without our wonderful customers, just like you!

December 08, 2021

SERVICE VISIT

Very clean facility and professional customer service! Oil change and vehicle inspection was very complete and done in a timely manner over my lunch hour. Facility also provided WiFi so I could work remot Oil change and vehicle inspection was very complete and done in a timely manner over my lunch hour. Facility also provided WiFi so I could work remotely. More

by mbailey93004

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Terry "TNT" Twitchell

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Feb 02, 2022 -

Shields Auto Center responded

Thank you for taking the time to leave a review. It provides encouraging feedback. Thank you for your business and we hope to see you again soon!

December 04, 2021

SALES VISIT - NEW

Terry was kind and very detailed. They took great care of us when we purchased our new truck. us when we purchased our new truck. More

by ash102083

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Terry "TNT" Twitchell, Teresa Smith, Ben Hall

Report | Print

Feb 02, 2022 -

Shields Auto Center responded

Thank you for your wonderful response to the great care and customer service our staff provides. We appreciate your business and congratulations on your new Ram!

December 03, 2021

SALES VISIT - USED

Great service always nice super super super super super super super super super super super jr. super super super super super super jr. More

by flbarbee

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kyle White, Mark Keyes, Terry "TNT" Twitchell, Ben Hall, Holden Yates, David Cassout, Kory Miller, Andrew Henson, Kyle Johnson

Report | Print

Feb 02, 2022 -

Shields Auto Center responded

Thank you for taking the time to leave a review! We appreciate your feedback and for recommending Shields Auto Center!

December 02, 2021

SERVICE VISIT

I love Shields and your salesman Mark Keyes. You are a great asset to Rantoul. great asset to Rantoul. More

by theroesslers

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Scott Lackey

Report | Print

Feb 02, 2022 -

Shields Auto Center responded

We appreciate your kind words. We wouldn't be here without you and our wonderful customers. Thank you!

November 27, 2021

SERVICE VISIT

Very efficient and friendly workforce..Very clean facility and friendly and helpful work force..Work completed very professional and timely. facility and friendly and helpful work force..Work completed very professional and timely. More

by hfogal

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dale Scudder, Scott Lackey

Report | Print

Dec 01, 2021 -

Shields Auto Center responded

We are very pleased to hear this. Thank you for your feedback!

November 25, 2021

SERVICE VISIT

Everyone was extremely friendly and greeted me as I walked in. The service department has really improved their customer service in the past several months. It was an enjoyable experience having an oil walked in. The service department has really improved their customer service in the past several months. It was an enjoyable experience having an oil change. Keep up the good work!! More

by jlubben

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Employees Worked With

Scott Lackey

Report | Print

Nov 29, 2021 -

Shields Auto Center responded

Thank you! Your review provides encouraging feedback. We appreciate you taking the time to notice those efforts and for leaving such an awesome review!

Nov 29, 2021 -

jlubben responded

Super Customer Service!! 👏👏👏

November 23, 2021

SALES VISIT - NEW

My salesman Mark was great to work with as well as Teresa in the financing department. Thanks in the financing department. Thanks More

by mjhedric

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Mark Keyes, Rick Shields, Teresa Smith

Report | Print

Nov 29, 2021 -

Shields Auto Center responded

Thank you! We appreciate your feedback. Congratulations on your new vehicle!

November 21, 2021

SALES VISIT - USED

The Shields staff was courteous and helpful, always willing to answer questions and help wherever needed. They made the car-buying experience a breeze. willing to answer questions and help wherever needed. They made the car-buying experience a breeze. More

by dhinton

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Rick Shields, Teresa Smith, David Cassout

Report | Print

Nov 29, 2021 -

Shields Auto Center responded

Reviews like your provide encouraging feedback. Thank you for letting us know and congratulations on your new vehicle!

Shields Auto Center

Shields Auto Center Awards Awards

794 Reviews of Shields Auto Center

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