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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

December 30, 2021

Wonderful staff I would highly recommend shields for all your car or truck needs alway satisfied More

by aviepagel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Feb 02, 2022 -

Shields Auto Center responded

Thank you, Avie! We appreciate your recommendation!

December 25, 2021

Had a great first experience buying a car here. I was treated with respect as a young buyer and felt very comfortable. Andy and Teresa went above and beyond to make sure I was given a fair price for the More

by erndoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Andrew Henson
Feb 02, 2022 -

Shields Auto Center responded

Thank you for your feedback! Your review means a lot to us and helps to keep up motivated to work hard to provide a great experience for all of our guests. Thank you for allowing us to earn your business and congratulations on your Ford Ecosport!

December 21, 2021

Bought a new Chevrolet truck in Paxton and a new Chrysler van in Rantoul. Great service from both dealerships. More

by sold2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Terry "TNT" Twitchell, Ben Hall
Feb 02, 2022 -

Shields Auto Center responded

We are pleased to hear that you received great service at both dealerships. We appreciate your recommendation and your business! Congratulations on your new Chrysler and Chevy pickup!

December 17, 2021

It was a pleasure doing business with everyone at Shields Auto Center. Andy has even helped answer our questions when he was off duty! More

by Lmumm54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Andrew Henson
Feb 02, 2022 -

Shields Auto Center responded

The pleasure was ours! Thank you for giving us the opportunity to earn your business and we hope that you enjoy your new Expedition!

December 17, 2021

There was a long wait to schedule my appointment, but the appointment itself only took about 20 minutes. Polite and professional! More

by kelli3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
Feb 02, 2022 -

Shields Auto Center responded

Kelli, thank you for your feedback. We appreciate your business!

December 14, 2021

it lives up to the service they promised when I bought the car new from them. More

by esischo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 02, 2022 -

Shields Auto Center responded

Our goal is to attain 100% customer satisfaction in all aspects of our dealership. We are pleased to hear that we are keeping up to our promises!

December 14, 2021

Service was prompt and everyone I dealt with was very friendly. Did not have to wait long to get an appointment. More

by BevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Feb 02, 2022 -

Shields Auto Center responded

Bev, thank you for your feedback. We appreciate your business!

December 13, 2021

U guy’s are awesome! 10 plus!!! I really appreciate u all thank u so much! More

by CINDYSKITTENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Feb 02, 2022 -

Shields Auto Center responded

Thank you, Cindy! We appreciate you, too!

December 13, 2021

Always friendly staff, clean environment, very nice waiting area. Staff checked in with me frequently. More

by divelybk1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Feb 02, 2022 -

Shields Auto Center responded

We really appreciate your feedback. Thank you for choosing Shields Auto Center for your automotive needs!

December 12, 2021

Easy to get an appointment time that suits my schedule. Fast service and nice facility More

by p1boen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Feb 02, 2022 -

Shields Auto Center responded

Thank you for your feedback. We are pleased to hear that everything was completed to your satisfaction. We appreciate your business!

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