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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

October 27, 2022

I had a very good experience buying my new Ram at Shields Auto Center. From Kyle and Ben in sales though the financing process with Teresa, everyone treated me with respect and valued my time. More

by chad73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Ben Hall, Kyle Johnson
Nov 15, 2022 -

Shields Auto Center responded

Thank you so much for your kind review. We appreciate you doing business with our dealership.

October 26, 2022

Excellent quick service and friendly personnel. They discovered license plate light was out and quickly changed it. More

by BevH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Nov 15, 2022 -

Shields Auto Center responded

Thank you so much for your review. I'm glad we were able to take care of your issue quickly.

October 25, 2022

I got right in and did not wait long and my service was done.They did a very good job More

by loda_dad_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
Nov 15, 2022 -

Shields Auto Center responded

Thank you very much for your review. It is very appreciated.

October 12, 2022

We called Terry and told him what were looking for. He found two options that were in stock. We needed a couple of days to decide. We called him back and told him we would take the vehicle. This is More

by s.twitchell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith
Oct 12, 2022 -

Shields Auto Center responded

We are glad that you have been pleased with your experiences at Shields Auto Center! Reviews like yours provide encouraging feedback. We appreciate your repeat business and thank you for choosing to do business with us!

October 08, 2022

People are great to work with, very friendly and service was quick. It was a pricey oil change though. More

by llcarpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in Cashiers Office is great to work with!!, Mark Keyes, Dale Scudder, Scott Lackey
Nov 15, 2022 -

Shields Auto Center responded

Thank you so much for your review and doing business with our dealership. Lisa is great to work with and our customers appreciate her very much. Thank you for mentioning her.

October 04, 2022

We have always gotten wonderful service at Shield’s Auto Center!! They get an A+ grade. More

by vhannah575
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith
Oct 12, 2022 -

Shields Auto Center responded

Thank you so much for the A+/5-star review! It is the best we could hope for. We appreciate you choosing Shields Auto Center and we look forward to serving you for many years to come!

September 26, 2022

Dale and William are the only reason I come to shields. Great service, trustworthy and kind team. More

by ohendershot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William , Dale Scudder
Oct 12, 2022 -

Shields Auto Center responded

We are glad to hear that Dale and William are providing top-notch service! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We value your feedback and hope to see you again soon!

September 25, 2022

Top notch work by Tim,Rick, Teresa and crew. Very friendly and helpful. They make you feel like you are part of a family. More

by fightingillini73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim McIntyre , Marci Ihnen, Mark Keyes, Rick Shields, Greg Shields, Teresa Smith, Dale Scudder, Ben Hall
Oct 12, 2022 -

Shields Auto Center responded

Thank you for your review! We are thrilled that you were satisfied with our staff and services. Your feedback is much appreciated, and we hope to be of help again soon!

September 24, 2022

I was greeted after walking in and was not kept waiting. Everyone I encountered was friendly and helpful. I did not have to wait a long time for my car to be serviced and I could move on with my day. I f More

by jimandpam49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Scott Lackey
Oct 12, 2022 -

Shields Auto Center responded

This is amazing feedback! We are thrilled that you had a great experience and we look forward to welcoming you back again soon.

September 23, 2022

Everyone was so respectful and extremely kind. They took care of all my needs. I am very satisfied with this transaction! Thanks so very much for a wonderful day. More

by hriddle61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith, Ben Hall
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