Shields Auto Center

I will never take my car there again. The service manager is quite condescending, they did not replace my battery although that was one of the things they were supposed to do, and every The service manager is quite condescending, they did not replace my battery although that was one of the things they were supposed to do, and every time I've picked my car up, something else is broken. This time it's the rear window defrost...worked just fine when I took it in, now it doesn't work at all. They told me my battery was fine after having told me a few weeks before it needed to be replaced. They charged me double the price I had been quoted for the work I did have done. When I objected, the service manager told me that "none of his guys gave me that price." Their service department is shady and although I probably would have bought my next car there, I will never spend another dime at Shields. Their service department cannot be trusted. More

I’m always pleased with the excellent, friendly and professional services provided on each visit. professional services provided on each visit. More

Always receive excellent professional service. Friendly, knowledgeable employees. Always treat me with respect and answer all of my questions. Friendly, knowledgeable employees. Always treat me with respect and answer all of my questions. More

The customer service was outstanding. I was greeted as soon as I walked into the service department. What a great feeling. I was greeted as soon as I walked into the service department. What a great feeling. More

Marci, Teresa and Rick were very helpful to work with. This is the 7th vehicle we have purchased form Shields. I am looking forward to the 8th! This is the 7th vehicle we have purchased form Shields. I am looking forward to the 8th! More

service was accurate and done in a timely manner. Staff was courteous and helpful. Vehicle was returned clean and tidy. Staff was courteous and helpful. Vehicle was returned clean and tidy. More

The work was good but I took my car in at 8:30 AM, was told it would take about 2 hours and didn’t get it back until about 1:00 PM. Not a problem for me since I didn’t have any other plans that day, but i told it would take about 2 hours and didn’t get it back until about 1:00 PM. Not a problem for me since I didn’t have any other plans that day, but it could have caused problem for anyone with later plans or appointments. Maybe because it was a Monday? More

They all work very hard to satisfy their customers! The experience was great and comforting to know they are looking out for us. The experience was great and comforting to know they are looking out for us. More

THey are honest and the work is always done on time. Very friendly guys in the service department Very friendly guys in the service department More

Staff was very helpful. Answered all my questions and gave me the estimates' I needed Answered all my questions and gave me the estimates' I needed More