Shields Auto Center

Since may I’ve been waiting for a recall on my mustang . I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I wil I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I will never buy a ford or any car from that place! More

Excellent service. . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . More

The Shield’s team was awesome in caring for our vehicle. They were also wonderful in caring for us while we waited. Thank you They were also wonderful in caring for us while we waited. Thank you More

Everyone was very pleasant to work with. My best experience when buying a new truck. My best experience when buying a new truck. More

Excellent experience in purchasing my new 2022 Ford Edge Titanium. Great dealership to work with! Titanium. Great dealership to work with! More

As in past service was done in a timely manner. The service department is always friendly and professional. Also the clerk in finance is a very nice young lady. The service department is always friendly and professional. Also the clerk in finance is a very nice young lady. More

They were great to work with! Everything went very smoothly. We will buy again in the future. Everything went very smoothly. We will buy again in the future. More

Parts department was great but when I got to the service department. That’s when I started to get disappointed. Dropped my car off the morning of my appointment and left it. It was supposed to be done that department. That’s when I started to get disappointed. Dropped my car off the morning of my appointment and left it. It was supposed to be done that afternoon, well the shop lost power and didn’t get it done till the next morning, only problem for me is I then didn’t have a ride to go back and pick it up. So I picked it up two days later the new tires look great but then I look in the back of my car and instead of putting the spare tire back where it went, it was just placed in the back on top of my daughter’s softball equipment. now this may be my fault for over thinking and thinking the dealership would of place it back where it should of went but I think customer service wise that’s what would of been done. More

Friendly and personable. Service was great. In and out in no time. Went over all that was checked on my van. Service was great. In and out in no time. Went over all that was checked on my van. More