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Shields Auto Center

Rantoul, IL

4.7
795 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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795 Reviews of Shields Auto Center

October 18, 2023

I really appreciate the effort Rick Shields went to, to find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. More

by joyce.hurliman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Robert Seiler
October 15, 2023

excellant ! gave us what we were looking for could have not ask for any thing more from a car dealership More

by joyjoys53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith
October 14, 2023

We are very pleased with our dealer and the personel we worked with and would highly recommend them to anyone in the market for a vehicle. The only thing i was dissapointed with was no communication from t More

by ecamaro100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McIntyre, Terry "TNT" Twitchell, Rick Shields, Teresa Smith
October 13, 2023

I love the energy of the people. They're very good with working with people. And quick on reaching out to get the job done. I love em. More

by takeyajohnson.tj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, Kyle Johnson
October 11, 2023

Mark Keyes was a pleasure to deal with. He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has b More

by mitch32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Teresa Smith
October 07, 2023

Fantastic experience ! Easy, trustworthy and professional! 10/10 I will recommend this dealership to friends and family More

by LNDSTUDZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith
October 04, 2023

Service Dept was thorough and did the routine oil change and tire rotation. Thy came and talked to me about red for 100,000 mile v checkup. Parts need to be ordered. I was given the estimate for the parts a More

by gemini52250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa Smith, Dale Scudder, Rich Drennan
October 04, 2023

Nice people and easy to work with. I would definitely recommend them to anyone looking to buy. More

by lathompson1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cassout, Kory Miller
October 03, 2023

My wife had an oil change appointment for 9am on Saturday 9-30-23. She arrived 20 minutes early. Her oil change took almost an 1 1/2 hours. They made her wait because the person before her was 1/2 hate for h More

by gerdesgirlz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kory Miller
Oct 03, 2023 -

Shields Auto Center responded

We are very sorry and we owe you an apology. This should not have happened. We have addressed this issue with our staff to ensure that it does not happen again. We sincerely appreciate you bringing this to our attention.

October 03, 2023

Very clean very personable very accommodating. The follow up for questions the following day was reassuring. More

by pennington_sandi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Shields, Teresa Smith, David Cassout
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