Shields Auto Center
Rantoul, IL
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795 Reviews of Shields Auto Center
I really appreciate the effort Rick Shields went to, to find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. More
We are very pleased with our dealer and the personel we worked with and would highly recommend them to anyone in the market for a vehicle. The only thing i was dissapointed with was no communication from t worked with and would highly recommend them to anyone in the market for a vehicle. The only thing i was dissapointed with was no communication from the factory on the production of our car since we custom ordered it. We were under the inpression we would get e-mail updates from the factory and did not. The dealer was prompt with up dates as they got them. More
I love the energy of the people. They're very good with working with people. And quick on reaching out to get the job done. I love em. They're very good with working with people. And quick on reaching out to get the job done. I love em. More
Mark Keyes was a pleasure to deal with. He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has b He was very prompt, friendly, and professional. He went out of his way to be helpful during this long process of waiting for the Maverick. It has been a positive experience throughout. More
Service Dept was thorough and did the routine oil change and tire rotation. Thy came and talked to me about red for 100,000 mile v checkup. Parts need to be ordered. I was given the estimate for the parts a and tire rotation. Thy came and talked to me about red for 100,000 mile v checkup. Parts need to be ordered. I was given the estimate for the parts and labor and told they will call to schedule appointment when parts come in. More
My wife had an oil change appointment for 9am on Saturday 9-30-23. She arrived 20 minutes early. Her oil change took almost an 1 1/2 hours. They made her wait because the person before her was 1/2 hate for h 9-30-23. She arrived 20 minutes early. Her oil change took almost an 1 1/2 hours. They made her wait because the person before her was 1/2 hate for his appointment!! More