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Shields Auto Center
Rantoul, IL
794 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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794 Reviews of Shields Auto Center
Verified Customer
September 27, 2023
scheduled an oil change for a Tuesday. thought it was on the next week. turned out that it was the week after. so communication got crossed. but they got me in anyway, instead of coming ba thought it was on the next week. turned out that it was the week after. so communication got crossed. but they got me in anyway, instead of coming back the following week. they went out of there way to accommodate me so I wasn't wasting my time. More
by JT62469
Employees Worked With
Kory Miller
September 17, 2023
Excellent customer service from beginning to end. Friendly, knowledgeable, and professional. Drove 2.5 hours to dealership and everyone was prepared and prompt. Worth the trip! Friendly, knowledgeable, and professional. Drove 2.5 hours to dealership and everyone was prepared and prompt. Worth the trip! More
by khensley18
Employees Worked With
Tim McIntyre , Rick Shields, Teresa Smith
September 16, 2023
Everyone was wonderful. Very courteous and kind. We definitely recommend them for anyone looking to buy a used or new vehicle. Very courteous and kind. We definitely recommend them for anyone looking to buy a used or new vehicle. More
by alburton
Employees Worked With
Teresa Smith, David Cassout
September 14, 2023
They were very nice and got me in a timely manner for my service. They were also very informative on stuff that was needed for my car! Would come back again!(: service. They were also very informative on stuff that was needed for my car! Would come back again!(: More
by BSKRABUTENAS
Employees Worked With
Rich Drennan
September 12, 2023
Everyone was very helpful and friendly. Tim was great to work with. They did a great job walking us thru the purchase and financing processes. . Tim was great to work with. They did a great job walking us thru the purchase and financing processes. . More
by cdalexand
Employees Worked With
Tim McIntyre, 5 stars, Rick Shields, Teresa Smith
September 10, 2023
Never had any problems with the service department. Always took care of our needs in a reasonable time period. Always took care of our needs in a reasonable time period. More
by joracing
Employees Worked With
Marci Ihnen, Rick Shields, Dale Scudder, Kory Miller, Rich Drennan, William Nigh
