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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

September 04, 2023

I have always been satisfied with the service I received on my car..I have been patronizing Shields for at least 25 years. More

by jemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Drennan
September 01, 2023

Great customer service. Everyone was very nice and helpful. Highly recommend working with Tim McIntyre. He was honest and upfront. You don’t get that very often with salesme More

by bflot
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim McIntyre, Rick Shields, Teresa Smith, Kory Miller
August 30, 2023

Contacted this dealership for around two days for car financing, they alwere pretty helpful. Tima was working on the deal and was very helpful! More

by Razan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim
August 27, 2023

Excellent experience. Everything was explained; there was no rush on their part. Dave was very accommodating; he would have spent twice the time on me and my questions if More

by Bryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, David Cassout
August 25, 2023

the Shields Service Department is always on there A game! We never take our car anywhere else. More

by jseegmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Kory Miller
August 23, 2023

Best experience ever! Tim was very knowledgeable and helpful. I love my 2020 jeep compass! More

by dbersig28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teresa Smith
Aug 24, 2023 -

Shields Auto Center responded

This is just what we want to hear! Reviews like yours provide encouraging feedback. Thank you for sharing and for giving us the opportunity to earn your business! Enjoy your new Jeep!

August 22, 2023

Excellent customer service. Vehicle was brought in quickly and fixed and they also did maintenance needed while it was there to save another trip to the dealership. More

by glasaar
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rich Drennan
Aug 24, 2023 -

Shields Auto Center responded

Thank you for the 5-Star review. We are thrilled that you are happy with your recent visit and we look forward to serving you for many years to come!

August 20, 2023

Was very helpful & accommodating, offered a ride so I didn't have to sit there most of the day. More

by kirbypat1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Rich Drennan, William Nigh
Aug 24, 2023 -

Shields Auto Center responded

We appreciate your feedback. We take pride in knowing our customers are happy with their experience!

August 18, 2023

Great dealership I think that this is my 4 or 5 car I bought from them. Very nice people to deal with More

by uncledanauntjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think that who I dealt with is no longer there but the service department is great that’s why I take my car back to get worked on, Kory Miller
Aug 18, 2023 -

Shields Auto Center responded

Thank you for choosing Shields Auto Center for you automotive needs. We are thrilled that you are happy with our services. Repeat business is the best compliment. We appreciate your loyalty.

August 17, 2023

I asked them to put some wires up in the dash, but they didn't do it. More

by jbsma1896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller
Aug 18, 2023 -

Shields Auto Center responded

We apologize for the miscommunication and inconvenience. Please call our Service Manager, Dale Scudder at (217) 892-2155. Thank you!

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