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Shields Auto Center

Rantoul, IL

4.7
794 Reviews

850 Broadmeadow Rd

Rantoul, IL

61866

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794 Reviews of Shields Auto Center

November 10, 2023

We have been buying and servicing our vehicles at Shield’s for many years. We have always been happy with our vehicles and the service we receive from them. More

by vrussellj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Kory Miller
November 09, 2023

Scheels is the only place that I will have my vehicle serviced. It’s where I bought it and those are the guys that’s gonna take care of it and they do. More

by tw.price
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller, Rich Drennan
November 08, 2023

Def the worst service dept I have ever been it. Dale the manager is worthless he runs a circus. He would rather argue with you about the crapy work they do. Everytime I go there the work is incompl More

by red67678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dale Scudder
October 28, 2023

Fast and easy to deal with. Had experienced people working and knew what I was looking for. More

by deemd1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Teresa Smith
October 28, 2023

The oil change went smoothly. When the discovered I needed a tire replaced, they explained it to me and showed me. They answered all my questions and made sure I understood my op More

by kymf75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kory Miller
October 27, 2023

Great Service! Glad Scott is back, he is great to work with. Great Customer Service. More

by linda.richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
October 22, 2023

Shields is always responsive to our needs. You are very luck to have Dale as Service Manager! More

by gmayol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Scudder, Kory Miller, William Nigh
October 20, 2023

Kind, and thorough in explicating features of the car. Auto was clean and my concern about a small chip in the trunk paint was addressed More

by shellymartens
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell, Rick Shields, Teresa Smith
October 18, 2023

Everything was great once parts for my recall were obtained. Time involved was unacceptable. A year or more.. More

by brwheels18
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kory Miller, Rich Drennan
October 18, 2023

I really appreciate the effort Rick Shields went to, to find me the Ford Escape that I wanted. Thank you to Robert for keeping me updated on the process. More

by joyce.hurliman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes, Rick Shields, Robert Seiler
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