Shelor Toyota
Christiansburg, VA
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1,907 Reviews of Shelor Toyota
As soon as my wife and I entered the showroom Mike Rose came up to us and introduced himself. We had not really made up our minds as to which vehicle we were interested in but we were leaning towards th came up to us and introduced himself. We had not really made up our minds as to which vehicle we were interested in but we were leaning towards the RAV4. Mike showed us the in house inventories of RAV4s and of other like sized vehicles on the lot that he thought may be of interest to us. We took several test drives in different vehiclesand finally decided that the Venza was our best choice. I was trading 2 vehicles on the deal and Mike helped us to obtain a fair trade-in price on them and to get to the "bottom line" which was acceptable to both us and Shelor. Since this was a cash deal he handled the details and only took us to F&I to complete the title work. He also gave us the Shelor Tour of the facilities and offered his help on anything we might need now or in the future. Mike is a very professional salesman, is knowledgeable about the vehicles he is selling and always listened to what we wanted taking his time to show us different vehicles without trying to pressure us into a decision. I believe that Mike is a valuable asset to Shelor. Incidentally this is my 5th purchase of a Toyota from Shelor and with Mike's type of professional salesmanship and courtesy it speaks volumes of the calibre of salesman that Shelor hires and that keeps me coming back. More
This was the third vehicle i have bought from Pete. I'll by my next car from him too! Pete will go the extra mile to get you the car you are looking for. I'll by my next car from him too! Pete will go the extra mile to get you the car you are looking for. More
From the time we walked into the showroom, Pete walked up and was very friendly and polite. He got us the information that we were requesting, he was not pushy or rude. We were indecisive at the beginning and was very friendly and polite. He got us the information that we were requesting, he was not pushy or rude. We were indecisive at the beginning, but he was very patient and helpful while we were deciding. We were very happy with the whole experience at Shelor Toyoto and would recommend them to friends and family. Thank You. More
From looking at new cars to assessing my trade in value to financing the balance, the whole process was right out of the box! Professional yet friendly. Most importantly, assessing the trade in value as do to financing the balance, the whole process was right out of the box! Professional yet friendly. Most importantly, assessing the trade in value as down payment was done objectively, and the offer was just right. Dealership also has lots and lots of accessories. I asked for some and promptly got what I wanted. Overall, it is a great place to shop for a car. More
Mike Rose was very helpful and professional. We felt he had a strong customer service goal to assist us to purchas exe the vechile we wanted at the payment we needed. He was knowledgeable out the product had a strong customer service goal to assist us to purchas exe the vechile we wanted at the payment we needed. He was knowledgeable out the product he was selling. All of our questions were answered. And we feel secure in knowing in the future if we have any questions or concerns Mike will be there to take care of those also. Thanks for a hassel-free buying experience More
We were first contacted by Mike Parks due to the fact that we had been looking at Toyota trucks on Shelor's website. He responded with a phone call almost before I could shut down the computer. He was that we had been looking at Toyota trucks on Shelor's website. He responded with a phone call almost before I could shut down the computer. He was very personable and helpful on the phone. The next day, we went to the dealership in Christiansburg. Apparently, Mike was with another customer, so we ended up talking with Pete Jones. Pete was GREAT!!! He made us feel like an old friend as soon as we walked in the door. We might have been the easiest sale he ever made. We already had a Toyota truck that we'd had for many years, so we were already sold on the product. Neither one of us is a "dickerer", so when Pete showed us the Tacoma, we were ready to go. All the staff that we met during this transaction were extremely friendly and helpful. This was our first time dealing with Shelor, and I can only wish we hadn't waited so long. If we ever need another vehicle, Toyota or not, Shelor will be the first place we call. More
Ryan was great to work with. He was very patient with us, answered all our questions, explained all the options thoroughly and even set up the blue tooth for our phones! He was friendly, but not pushy or ag answered all our questions, explained all the options thoroughly and even set up the blue tooth for our phones! He was friendly, but not pushy or aggressive, which we appreciated greatly. Our overall experience was fantastic and I will certainly return to Shelor next time I am looking for a car. More
Good buying experience. Both chad and Scott where very helpful with the purchase of our new sienna and did there best to help us find the car that fit our family's needs. helpful with the purchase of our new sienna and did there best to help us find the car that fit our family's needs. More
I'm very Happy with my new 2012 Toyota Rav4, it has so much more room inside, then the 1998 Rav4 that we purchased from Shelors brand new in 1998. So this is the second Rav4, My Husband and I have purc so much more room inside, then the 1998 Rav4 that we purchased from Shelors brand new in 1998. So this is the second Rav4, My Husband and I have purchased from Shelors. The quality of the RAV4 is Great. I just hope I get as many years and miles out of the new one as we did the 98 RAV4. When traded it almost had 258,000 miles, I can say I sure got my money's worth out of it, and it never once let me down or left me stranded. Andy the salemans we worked with was Great, he went over the new features of the new car, even hooked up the Bluetooth so my cellphone would work for me. He moved all the items from the trade over in bags to the new car for us, while we went and did the paperwork. We are very HAPPY with our Experience, and would recommend Andy Antienowicz to anyone looking to buy a Toyota. Sincerely, Joan & Eddie Griffin More
First off, this is my second Toyota Highlander. I purchased my first new Toyota Highlander Limited in 2004 and now I have purchased my second 2013 Toyota Highlander Limited. John Nixon has been my purchased my first new Toyota Highlander Limited in 2004 and now I have purchased my second 2013 Toyota Highlander Limited. John Nixon has been my sales associate in both purchases, John has always been my go to guy. John was so helpful and great to work with on my first purchase, I went back to him again on my second purchase. John is such an asset to his profession and to Shelor Motor Mile. He gets the job done and is always willing to go that extra mile. I give Shelor Motor Mile Toyota and John Nixon a 10. Keep up the great job guys. Martha Webb Proud owner of 2013 Toyota Highlander Limited More