Shelor Toyota

I AM RAV'D UP Brought vehicle in for service & they discovered a nail in the tire. Fixed it didn't overcharge me. Love Shelor. Always friendly, courteous and pr Brought vehicle in for service & they discovered a nail in the tire. Fixed it didn't overcharge me. Love Shelor. Always friendly, courteous and prompt. More

Inspection Went in to get inspection sticker. Needed new wipers and they wanted to charge double what I could get them for elsewhere. Told them to put rejection Went in to get inspection sticker. Needed new wipers and they wanted to charge double what I could get them for elsewhere. Told them to put rejection on it, went down the street to get new wipers and had to wait again to get it reinspected. Other than that, it was good. More

changed snow tires for summer tires I gave the rating of three stars as the service was rather quick. The only issue was one of my lug nuts on the rear was damaged. The tip was complet I gave the rating of three stars as the service was rather quick. The only issue was one of my lug nuts on the rear was damaged. The tip was completely missing and that makes the wheel look terrible. It would have been nice if the technician working on the vehicle would have at the very least mentioned the issue happened when the snow tires were changed for the summer tires. Of course to fix what was obviously broken at the dealership would have been ideal. More

Sienna love it Love my new Toyota Sienna it is great. It has all the bells and whistles they are adding the remote start tomorrow. Salesmen were very helpful and kn Love my new Toyota Sienna it is great. It has all the bells and whistles they are adding the remote start tomorrow. Salesmen were very helpful and knowledgeable. More

Purchase of new car....2016 Toyota Camry My wife handled the entire situation. She shopped around, handled the trade-in value, and negotiated the sale. She was pleased her salesman and nev My wife handled the entire situation. She shopped around, handled the trade-in value, and negotiated the sale. She was pleased her salesman and never felt 'pressured' to buy. We really like the car, its features, and the comfort of its ride. More

Excellent service I noticed going home after work that one of my Prius headlights only had a small bulb working instead of the three that are there. I drove home after I noticed going home after work that one of my Prius headlights only had a small bulb working instead of the three that are there. I drove home after dark in the rain with a front headlight not working properly. Brian Lawless let me come in the next morning and wait to have the headlight replaced so that I didn't have to drive at night without the light working properly and perhaps getting a ticket. I was very grateful that Brian let me come into the dealership so quickly. More

fast,complete;satisfied with service required. Good service from phone call for appointment through service process.Customer service person friendly and professional. Waiting area spacious,clea Good service from phone call for appointment through service process.Customer service person friendly and professional. Waiting area spacious,clean and courtesy coffee,etc nice. More

New Car Purchase Process was as Smooth as Silk Kudos to both Andy Antienowicz and Carson Poole for their attention to my wife and I for our recent purchase of a new RAV4. Carson, one of the inte Kudos to both Andy Antienowicz and Carson Poole for their attention to my wife and I for our recent purchase of a new RAV4. Carson, one of the internet sales managers, provided us, via internet, with a deal on our new car that we could not resist, even though Shelors Motor Mile is much farther in distance (approx 60 miles) from our house than two other Toyota dealerships. Andy handled our trade-in negotiations in a very friendly, laid-back, professional, and VERY RESPECTFUL manner as well as taking care of the paperwork and explaining the features of the car in a way that a even a non-Tech customer would understand. My wife and I are 63 years old, and so have purchased many new cars during our lifetime and we can honestly and sincerely say that we have never received better treatment from an auto sales person than what we received from Andy. Both of these sales individuals at Shelors made our purchase process as smooth as silk, and we give Shelors our strongest recommendations. More

oil change The service was very efficient and the young lady who took the car explained everything they felt needed to be done. Comfortable surroundings. Every The service was very efficient and the young lady who took the car explained everything they felt needed to be done. Comfortable surroundings. Everyone was very caring and friendly. More

Just an excellent group of people in both sales and service! Very easy to work with and extremely knowledgeable. Ted and his group of sales and service personnel are some of the best in the business. Very easy to work with and extremely knowledgeable. Ted and his group of sales and service personnel are some of the best in the business. More