Shelor Toyota

New Highlander John Nixon was a pleasure to work with. He was very attentive to our wishes and found the vehicle we wanted at another dealership and arranged for it John Nixon was a pleasure to work with. He was very attentive to our wishes and found the vehicle we wanted at another dealership and arranged for it brought to this dealership. More

good experience The Toyota end of this dealership is always spot on! They are friendly and courteous and are concerned with your needs and keep you up to date on wha The Toyota end of this dealership is always spot on! They are friendly and courteous and are concerned with your needs and keep you up to date on what is going on with your vehicle. More

Good experience Friendly and prompt service. I would definitely recommend this dealership to friends and family. It was a most pleasant experience and I will be a ret Friendly and prompt service. I would definitely recommend this dealership to friends and family. It was a most pleasant experience and I will be a returning customer. More

Car Buying Scott Hall and Service Department are the reason I did not shop around. I told Scott last year I would buy a new car at 300K, made it to 296,581, die Scott Hall and Service Department are the reason I did not shop around. I told Scott last year I would buy a new car at 300K, made it to 296,581, died Sunday. Called Scott on Monday, he lined me up with John Nixon, new Highlander. More

Toyota Tacoma purchase We looked online for a Tacoma with manual trans without much success until internet mgr Kathy Sweeney contacted us with one coming in soon. Our salesm We looked online for a Tacoma with manual trans without much success until internet mgr Kathy Sweeney contacted us with one coming in soon. Our salesman was Brian Barringer and he was a pleasure to deal with and made our purchase easy. Our only problem was with the $499.00 transaction fee which we thought was excessive as I worked in car business for many years and most dealers only charge $50 to $100.00 but we had to pay it to get the truck we wanted. Otherwise our buying experience was great, from Kathy to Brian and on to finance was a pleasure. When we get ready for another Truck we will give Brian a call!!! More

Professional and precise I have purchased many vehicles over the past 50 years and this was probably my best experience yet! We are very pleased with the Sienna and it is exac I have purchased many vehicles over the past 50 years and this was probably my best experience yet! We are very pleased with the Sienna and it is exactly as promised and there were no surprises. The Shlor people were very curious and attentive to ur needs. I would highly recommend this dealer. More

Easy to work with and satisfaction guaranteed.... A very pleasant experience, ..........willing to deal, customer oriented, sales representative very nice to work with, all paper work easy and effici A very pleasant experience, ..........willing to deal, customer oriented, sales representative very nice to work with, all paper work easy and efficient. Thanks again...... More

Wonderful Experience. Steve Feeny was 12+ Salesperson Thank you! I love my new Toyota Rav4. Steve Feeny treated me and my son as if we were the best customers in the world. He was professional, knowled Thank you! I love my new Toyota Rav4. Steve Feeny treated me and my son as if we were the best customers in the world. He was professional, knowledgeable about the vehicle and so pleasant to work with. Make sure he stays a member of your team. All details of buying a new car were so easy. By the way I had my other Toyota for 27 years. More

Nothing as promised, made to wait, our time was unimportant My wife and I were looking for a new car for her. We had set up two appointments. One was at Duncan Hokie Honda to test drive a new 2016 Honda Accord My wife and I were looking for a new car for her. We had set up two appointments. One was at Duncan Hokie Honda to test drive a new 2016 Honda Accord and the other was an hour later to test drive a 2016 Toyota Camry. We arrived at Duncan and found the car waiting to be driven and the sales associate there to greet us. We went to Motor Mile Toyota's Welcome Center a few minutes early for our Camry appointment. We were made to wait past our appointment time due to the sales person being on the phone and then she wanted us to sit in her office because the car wasn't ready to test drive like we were promised it would be. Needless to say we immediately walked out of the Motor Mile Welcome Center and spent our $30,000 at Duncan Hokie Honda. They sell so many cars at Motor Mile that your time isn't important to them. Look elsewhere for better customer service. More

Customer service The appointment was at 9:30 and they were prompt which I appreciated. The service that was to be done on the car was explained. After it was complet The appointment was at 9:30 and they were prompt which I appreciated. The service that was to be done on the car was explained. After it was completed, everything was gone over again so I had no further questions. The experience was handled very professionally More