
Shelor Toyota
Christiansburg, VA
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1,992 Reviews of Shelor Toyota
Be early for quicklane If you need service that is offered by Quicklane, be sure to be in line early. Employees are attentive to your needs and the work will be done with e If you need service that is offered by Quicklane, be sure to be in line early. Employees are attentive to your needs and the work will be done with expertise. More
Change oil. Same good service I expect and receive when I go to this dealer. I drive about 35 to 40 miles further to go to this Toyota dealer for their service. I Same good service I expect and receive when I go to this dealer. I drive about 35 to 40 miles further to go to this Toyota dealer for their service. I plan to buy my next Toyota from this dealer for this reason. More
Pretty good experience The only negative two things I can say is that the features of the vehicle were never really explained to us. I figure almost all of it out myself or The only negative two things I can say is that the features of the vehicle were never really explained to us. I figure almost all of it out myself or looked it up in the manual. The other thing is that the man that did our paperwork got the numbers wrong somehow and my husband had to go back the next day and resign everything. More
Toyota Service I called to set up a 10,000 mile service appointment and was told that I didn't need an appointment. Apparently I was confused as there is more than o I called to set up a 10,000 mile service appointment and was told that I didn't need an appointment. Apparently I was confused as there is more than one service center. When I arrived they took my car and serviced it for me even though I did not have an appointment. They also performed a state inspection since it was due. The staff was very friendly and accommodating. More
Very satisfied customer I was very satisfied with my experience and left the dealership a very happy customer! Jeremy was very helpful and answered all my questions. I would I was very satisfied with my experience and left the dealership a very happy customer! Jeremy was very helpful and answered all my questions. I would recommend this dealership to anyone wanting to make a new purchase. Hope to have a great relationship with Shelor Toyota for years to come! More
2015 Rav4 Jeremy Butler was our salesperson. He was great to work with. Jeremy, as well as the other Shelor employees we met, was friendly and knowledgeable abo Jeremy Butler was our salesperson. He was great to work with. Jeremy, as well as the other Shelor employees we met, was friendly and knowledgeable about our vehicle. He was personable, yet professional. The entire process went smoothly. We've had the car home for four days and love it! I would highly recommend this dealership. I would recommend Jeremy as a saleperson. I cannot remember the names of all of the other employees we dealt with, but they were all friendly, helpful and professional. More
Very satisfied I was treated very professionally by this dealership. There were no hidden surprises and they made sure all details were taken care of. I would purch I was treated very professionally by this dealership. There were no hidden surprises and they made sure all details were taken care of. I would purchase from them again. More
Helpful and Friendly John Nixon was very friendly and helpful in our pre-purchase and purchase association. I also was grateful that he was not "pushy." I was a bit disap John Nixon was very friendly and helpful in our pre-purchase and purchase association. I also was grateful that he was not "pushy." I was a bit disappointed that he did not mention the $1000 MFR rebate when he gave me the first estimate. However, the deal went through smoothly and he was able to get the car with the accessories that I wanted and a price nearer to my budget.. More
Great experience The entire experience went very smoothly. The only problem I had was I couldn't find the place to start with. I was greeted at the door, shown to the The entire experience went very smoothly. The only problem I had was I couldn't find the place to start with. I was greeted at the door, shown to the reception area and then shuttled to work! They called me as soon as the problem was identified and to ask me if I wanted the repair done. More
20 k maintenance Great work as always, checked over my clutch assembly and ordered parts as needed. Service was timely, but may want to offer more shuttles if needed. Great work as always, checked over my clutch assembly and ordered parts as needed. Service was timely, but may want to offer more shuttles if needed. More