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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

August 21, 2020

Dustin Moore is the best service manager I have ever dealt with at a car dealership. He deserves a promotion, a raise or both! Professional and personable. More

by tlroberts1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Moore
August 21, 2020

Scheduled a regular scheduled maintenance service for our Toyota RAV4 by phone. The Toyota dept was scheduled into September but they scheduled the service for their general service site. I arrived the sch More

by Rjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Dowdy, Brandon Griggs
Aug 26, 2020 -

Shelor Toyota responded

Hi there, we are very happy to have provided you with such a positive service experience! We look forward to your next visit! Take care!

August 20, 2020

Sorry but I do not remember his name. But he was very nice & professional. Service department always very courteous & very help. Very clean working environment. More

by Toby2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember name - he told me, but I forgot
August 17, 2020

Hands down the best dealer around! Shelor Toyota goes above and beyond to make sure their customers have an excellent experience. We were in and out in less than two hours! More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Amoroso and Jonathan Leary
Aug 20, 2020 -

Shelor Toyota responded

Dave, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 16, 2020

Kept my car for 2 weeks! People are nice and polite Very slow on my service. Service said they would call when work was delayed. Every time we called to see if it was ready More

by sueandjimtaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Head of service department
Aug 18, 2020 -

Shelor Toyota responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions or concerns, please give us a call. We're always happy to help.

August 16, 2020

Our salesman was really good he help my husband get the car he wanted and he was very respectful I’ll send anyone there that wants car More

by hyltons49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sibold
Aug 18, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2020

Purchase of a new Camry The staff was very helpful & friendly and made the normal anxiety of a new purchase a much more pleasant experience. I highly recommend this dealershi More

by Melissa
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Nixon, Justin Linkous
Aug 15, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2020

Very helpful The guy the help me in the service department was very nice his name was Dustin. Very helpful got me back on the road I was on vacation. More

by Ptclm7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dusty in service very nice.
Aug 15, 2020 -

Shelor Toyota responded

Hello, we are glad Dustin could help! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2020

love it at Shelor This is my 7th car we bought at Shelor.No place has better staff,experience and curious helpful salesman and service dept.I would never even think ab More

by Chuckie692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Wildman and Eric in service depy
Aug 15, 2020 -

Shelor Toyota responded

Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 01, 2020

Just purchased our Toyota Tacoma at SHELOR Toyota ! Love it !And our salesman, Steve Lancaster, was GREAT to work with as well! Highly recommend this dealership !! We have purchased several vehicles there t More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lancaster
Aug 06, 2020 -

Shelor Toyota responded

Hi Wendy, we understand that shopping for a car can be a difficult and stressful process, so we're glad you had such a positive buying experience with Steve. Please feel free to reach out to us if you ever need anything else. Congratulations on your new Tacoma!

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