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Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

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1,992 Reviews of Shelor Toyota

August 28, 2020

Eric was very good to work with. It was good that they gave me a loaner car while mine was being worked on and when I picked up my truck everything looked great. Thank you Eric More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tignor
Aug 31, 2020 -

Shelor Toyota responded

Jerry, we are glad Eric could help! We are always more than happy to assist you if anything else comes up. Take care!

August 28, 2020

Excellent customer service received today.The most friendly,efficient and helpful staff members.The entire Toyota dealership building ,and including working garage area is spotless . Thank you ! More

by danab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All those at service desk.
Aug 31, 2020 -

Shelor Toyota responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 28, 2020

From the time i made my first call til I drove off in my new Rav4. Nothing but kindness and information. Thanks Beverly. You made our dreams come true. More

by adriajohnson22.aj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly and the Finance guide
Aug 31, 2020 -

Shelor Toyota responded

Congratulations on your new RAV4! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2020

The associate who helped me, Brian B., has been very kind and thorough when showing me the car I bought. Brian was also quite helpful in following up with some questions I had after the purchase. More

by Andrew L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Berringer
Aug 31, 2020 -

Shelor Toyota responded

Andrew, we are very happy Brian could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 28, 2020

Matthew was professional and knowledgeable , helping me navigate the car buying process. Bryan Howe explained the various extended warranty options and helped me choose the best option for my circumstances More

by foxygrma1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore, Bryan Howe
Aug 31, 2020 -

Shelor Toyota responded

Hello, we're happy you found Matthew and our staff to be so supportive during your experience here at Shelor Toyota. If you have any further needs or questions, please give us a call. We're always happy to help!

August 27, 2020

We had a great experience at Shelor from start to finish. Our salesperson Shannon was kind and very helpful in finding us what we were looking for in a vehicle. He took the time to listen to what we wanted a More

by halverson5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Smith, Darren (finance)
Aug 31, 2020 -

Shelor Toyota responded

Hi, we're happy to hear you had such a positive experience with Shannon and our team! If you have any further needs or questions, please give us a call. We're always happy to help!

August 27, 2020

Very fast repair on factory recall, out going service representatives He had loaner vehicle ready to call, answered all of our questions and called when repair was completed More

by wv1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Aug 31, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

August 26, 2020

Overall great experience! Steve was very helpful and answered any questions I had thoroughly. He worked hard to get me in the vehicle I wanted. More

by Kodle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Feeny
Aug 31, 2020 -

Shelor Toyota responded

Congratulations on your new vehicle! We're glad to hear Steve delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 26, 2020

Jonathan was helpful and researched our questions about our car. Professional and friendly. Helped us obtain the car that met our specifications, then helped us add the features that we wanted. More

by ddehoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Leary
Aug 31, 2020 -

Shelor Toyota responded

Hello, we're happy you found Jonathan to be so supportive during your experience here at Shelor Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2020

I had a very good sales experience. Stephen is an extremely knowledgeable and thorough salesman. I will recommend this dealership to friends and Stephen specifically. More

by Duffs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Lancaster
Aug 26, 2020 -

Shelor Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shelor Toyota. If you have any further questions, please give us a call. We're always happy to help!

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