Back

Shelor Toyota

Christiansburg, VA

4.8
1,992 Reviews

2230 Roanoke St

Christiansburg, VA

24073

Directions

By Type

1,992 Reviews of Shelor Toyota

September 07, 2020

They clean and people very friendly. The best and easiest dealer I’ve ever seen. Loved it! Beverly was a great sales personnel, keep her More

by Tammylambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
Sep 11, 2020 -

Shelor Toyota responded

Thank you so much for your positive comments about Shelor Toyota! If you have any further questions, please give us a call. We're always happy to help!

September 06, 2020

We were completely satisfied with our visit and purchase from start to finish. We were greeted and helped by a very knowledgeable and helpful salesperson. All of our questions were answered thoroughly. Ever More

by Bowlingm77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 09, 2020 -

Shelor Toyota responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2020

My husband and I had an excellent experience with Shelor Toyota. It began with Quentin, the sales manager who emailed me timely updates about a used car I was interested in that had just arrived at the dea More

by VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lancaster, Quentin Horn, Eugene in finance
Sep 05, 2020 -

Shelor Toyota responded

Va, thank you for your kind review; we are happy to pass along your comments to the team here at Shelor Toyota! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 04, 2020

Beverly was very pleasant. She made everything so easy since we were buying out of state and did everything over the phone until we picked up the 4Runner today. It was ready for us and she was good at ta More

by 3rydmill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Messick
Sep 05, 2020 -

Shelor Toyota responded

Hello there, thank you for your kind review; we are happy to pass along your comments to Beverly and the team here at Shelor Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 01, 2020

Helped by Beverley. Very professional, good experience, helpful and answered all questions, went the extra mile. E x c e l l e n t More

by tr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverley
Sep 05, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2020

Great service department. Honest and quality work. Been going there for over 7 years and have always been pleased. They never push to add unnecessary services to your bill. Most times I've gone in with wh More

by sgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will C
Sep 05, 2020 -

Shelor Toyota responded

Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

August 31, 2020

John Nixon did a great job answering all questions, following up in a timely manner and even locating the exact vehicle with features that we requested. Our experience was exceptional working with John More

by Debbietingler55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Nixon
Aug 31, 2020 -

Shelor Toyota responded

Debbie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Shelor Toyota! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 31, 2020

Buying my new RAV4 was easy from start to finish. I had an appointment scheduled to test drive a RAV4 and Matthew Moore was so helpful every step of the way. He did a great job answering all of my question More

by JessWhitten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moore
Sep 05, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 30, 2020

Visit on 8/25/20. Greeted promptly with friendly staff. All safety guide lines and social distancing followed. Quick turn-around on work. Service on 2020 Highlander performed as expected in a timely manner More

by lpsilverad0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
eric,tignor
Sep 05, 2020 -

Shelor Toyota responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2020

I recently purchased a new 2020 Prius from Shelor and felt that the closing process took longer than it needed to. I had a long drive that evening and was anxious to get on the road. Except for that, t More

by Walter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance person
Sep 16, 2020 -

Shelor Toyota responded

Walter, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (540) 381-8417 to speak to our manager directly.

...
128
...