
Shelor Toyota
Christiansburg, VA
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1,992 Reviews of Shelor Toyota
We were completely satisfied with our visit and purchase from start to finish. We were greeted and helped by a very knowledgeable and helpful salesperson. All of our questions were answered thoroughly. Ever from start to finish. We were greeted and helped by a very knowledgeable and helpful salesperson. All of our questions were answered thoroughly. Everything we asked about and wanted was explained, no details left undone. A good experience. More
My husband and I had an excellent experience with Shelor Toyota. It began with Quentin, the sales manager who emailed me timely updates about a used car I was interested in that had just arrived at the dea Toyota. It began with Quentin, the sales manager who emailed me timely updates about a used car I was interested in that had just arrived at the dealership. When we came to see the car, he referred us to Stephen, who became our sales associate. Steve was very nice and professional, spent a lot of time with us, was extremely knowledgeable, and not at all pushy. He made everything so easy and gave us excellent customer service. Every aspect of the experience was a pleasure. I bought a new Highlander and would definitely recommend Shelor to anyone looking for a car. More
Beverly was very pleasant. She made everything so easy since we were buying out of state and did everything over the phone until we picked up the 4Runner today. It was ready for us and she was good at ta since we were buying out of state and did everything over the phone until we picked up the 4Runner today. It was ready for us and she was good at taking care of the all the paperwork. We really like her and would go back to her in the future. More
Great service department. Honest and quality work. Been going there for over 7 years and have always been pleased. They never push to add unnecessary services to your bill. Most times I've gone in with wh going there for over 7 years and have always been pleased. They never push to add unnecessary services to your bill. Most times I've gone in with what I thought was going to be a big problem to find out it was something minor that needed adjustment. More
John Nixon did a great job answering all questions, following up in a timely manner and even locating the exact vehicle with features that we requested. Our experience was exceptional working with John following up in a timely manner and even locating the exact vehicle with features that we requested. Our experience was exceptional working with John! More
Buying my new RAV4 was easy from start to finish. I had an appointment scheduled to test drive a RAV4 and Matthew Moore was so helpful every step of the way. He did a great job answering all of my question an appointment scheduled to test drive a RAV4 and Matthew Moore was so helpful every step of the way. He did a great job answering all of my questions and was very respectful of my time and of what I wanted in a car. More
Visit on 8/25/20. Greeted promptly with friendly staff. All safety guide lines and social distancing followed. Quick turn-around on work. Service on 2020 Highlander performed as expected in a timely manner All safety guide lines and social distancing followed. Quick turn-around on work. Service on 2020 Highlander performed as expected in a timely manner More
I recently purchased a new 2020 Prius from Shelor and felt that the closing process took longer than it needed to. I had a long drive that evening and was anxious to get on the road. Except for that, t felt that the closing process took longer than it needed to. I had a long drive that evening and was anxious to get on the road. Except for that, the experience was professional, and the price excellent. The sales person (Beverly) has since checked back twice to make sure I was happy. That is the sign of a well run organization. I also had a chance to speak with the Sales Director and felt that he was genuinely interested in my buying experience so that they could keeping striving to improve. I will buy from Shelor again. More