Shelor Toyota

Prepared, knowledgeable, customer friendly and took time to explain options. During sale there was no pressure to purchase and the entire process was very smooth to explain options. During sale there was no pressure to purchase and the entire process was very smooth More

Making Truck buying easy I started my deal from 160 miles away which would normally make one nervous, but after 2 phone calls I felt like i had known them for years. Very frie I started my deal from 160 miles away which would normally make one nervous, but after 2 phone calls I felt like i had known them for years. Very friendly and professional staff. They had everything ready when I arrived. I was in and out in an hour and on my way with my new truck. I couldn't have been more pleased with the experience. More

Very easy and enjoyable experience. This is the second vehicle we have purchased from Shelor Toyota and the third vehicle from the Shelor Group. All of our purchases have been enjoyable This is the second vehicle we have purchased from Shelor Toyota and the third vehicle from the Shelor Group. All of our purchases have been enjoyable and the sales staff is extremely knowledgeable and friendly. Our salesman Brian Baringer was very easy to work with and took all of the time needed to explain the features and operation of our new RAV 4. We will definitely be back for our future purchases. More

great experience I really appreciate the attention and care for their customers. This was a great experience especially for being my first time leasing a car, I was he I really appreciate the attention and care for their customers. This was a great experience especially for being my first time leasing a car, I was helped very promptly. Beverley was very kind, accommodating, welcoming, and did everything to help me with the car leasing process and making sure everything was taken care off properly. I am pleased with the smooth process and her care for the customer and willingness to help. More

Prompt and professional as usual. They had the part in stock which was great. There were some problems getting them to call me back to schedule the appointment stock which was great. There were some problems getting them to call me back to schedule the appointment More

I have a pleasant experience with Toyota so far. I’ve been with this dealership for over seven years. Toyota cares a lot about their customers in that they follow up on appointments and is very detailed been with this dealership for over seven years. Toyota cares a lot about their customers in that they follow up on appointments and is very detailed with my vehicle at every visit and provide the best service & advise...I have no regrets. More

courteous and professional Even in these difficult conditions, everything was done to keep social distancing and customer safety. Very customer oriented staff, who make your vis Even in these difficult conditions, everything was done to keep social distancing and customer safety. Very customer oriented staff, who make your visit as enjoyable as possible. More

Great Service and Advisor The service was quick, and the advisor made the process easy! I have always feared car dealerships, and I can say that the advisor Casey makes a diff The service was quick, and the advisor made the process easy! I have always feared car dealerships, and I can say that the advisor Casey makes a difference. My advisor went above and beyond. Casey was pleasant to work with and explained issues that I needed to get repaired in my car—a great place and service. I am so excited to recommend my advisor and the dealership to my colleagues, family, and friends. More

Easy to make appointments and have service complete in reasonable time. The staff is friendly and knowledgeable and can explain in layman's terms. The staff never force repairs on you, just what you need reasonable time. The staff is friendly and knowledgeable and can explain in layman's terms. The staff never force repairs on you, just what you need, and they inform you of upcoming needs. More