Sheehy Honda

Rachel Higgins is an outstanding service advisor Rachel Higgins, our Service Advisor is outstanding. It is important to establish trust and she has certainly earned that. I sincerely hope Sheehy Ho Rachel Higgins, our Service Advisor is outstanding. It is important to establish trust and she has certainly earned that. I sincerely hope Sheehy Honda values her and shows her how much. One of the reasons, I believe, it is because of Rachel, customers keep returning to Honda Service. We also got excellent service from Vijay. Our salesman, Siam, was excellent too. We bought the car! More

Going on trip. Needed quick routine service. Got it! Needed timely routine service in between bigger service check. Called in and Rachel Higgins expertly set it up quickly at a morning time convenient t Needed timely routine service in between bigger service check. Called in and Rachel Higgins expertly set it up quickly at a morning time convenient to me. Vijay Krishna provided excellent service on arrival. When I told him of an additional possible alignment problem, he got on it right away and additional service was needed. He kept me informed of progress while I waited for the car. Waiting period was very reasonable. Overall, an excellent experience. More

Makes Honda Brand Look Bad - Selling Certified Car with Rust First time at a Sheehy dealership and my experience was rushed, unprofessional, and unexceptional. I called in ahead of time and came in to look at a First time at a Sheehy dealership and my experience was rushed, unprofessional, and unexceptional. I called in ahead of time and came in to look at a Honda Civic 2016 Pre-Owned (VIN: 19XFC2F74GE088571). I went ahead and contacted Honda Customer Service and reported the vehicle because it had evident signs of rust (on the passenger rear door). I was ready to buy in cash and not waste time.The process was rushed from the beginning and as I’m driving to Sheehy Honda, Abdullah continuously texts “are you almost here” “how far are you”. I get it that the dealership closes at 7pm, but I am not the sales rep who agreed to stay. I must have forgotten that a seller must earn a buyer's business. I called in at 6:26pm to make an appointment for 7:15pm and Abdullah agreed. When I get there, he starts with his spiel, "this car was about to sell out...a lot of people have been asking for it". I told him flat out I didn't care for that--if the car sells, so be it and I will go look at 20 other dealerships that have hundreds of the exact same car.I am not sure how this vehicle passed the 100+ point inspection Honda raves about when it had multiple scratches on the body (one scratch/dent was bad enough that it was causing rust on a passenger door). When I asked to take the car for a test drive (more importantly on the highway), he states that I can do that tomorrow after putting down a deposit (and reminds me of Sheehy's 3-day return policy). After compromising, he finally agreed to let me drive it around the block, literally up the road, around the block and back to the parking spot. Maybe 5 minutes passed since I arrived and he was already taking me to his cubicle.I told him I was ready to buy in cash and had looked at 5 other lots same day (first thing he asked over the phone was whether I would pay cash or finance---I told him OTP the payment method for the transaction is not a concern). As we are sitting down, he mentioned he forgot my name--I pointed to the piece of paper that showed my information (another example of how rushed the introduction was rushed).He tried to add on a $845 warranty even though the car was 'Honda Certified Pre-Owned' and already came with a manufacturer's extended warranty. He replied, “oh sorry that was a typo from a previous manager”. He told me countless times that he would not nudge on the price and didn’t even check with his sales manager when I asked multiple times. When I asked him for a copy of the offer he said No. That’s when I walked out. I don't expect every company to lower their price, but a professional approach is expected.Am I supposed to make a decision for the second largest purchase in one's life, with this kind of Sales rep? Completely rushed, unprofessional, and most importantly there was no care or attention given. Felt as salesy as you can get! Be warned before you meet with Sheehy Honda. More

VIP service at Sheey Honda is just that We have the VIP service package with Sheehy Honda for both our cars and have not been disappointed. The service has been attentive and responsive to We have the VIP service package with Sheehy Honda for both our cars and have not been disappointed. The service has been attentive and responsive to our requests our cars have run well from the time we bought them. More

Vehicle Service with Sheehy Honda I have owned three Hondas since 1992 and all have ben purchased and serviced at what is currently Sheehy Honda. The sales department and service depar I have owned three Hondas since 1992 and all have ben purchased and serviced at what is currently Sheehy Honda. The sales department and service department has always been professional and helpful. I highly recommend Sheehy Honda. More

My service was fast and easy! Sheehy Honda is the only dealership I go to have service or purchase a new vehicle. Thank you for always taking good care me. dealership I go to have service or purchase a new vehicle. Thank you for always taking good care me. More

Excellent Service! The staff was great from start to finish. The service work I had done was completed in a timely manner even though I didn't wait on site for it. They The staff was great from start to finish. The service work I had done was completed in a timely manner even though I didn't wait on site for it. They contacted me promptly and gave me the full day to come in and pick up whenever was convenient to me. More

car purchase very easy to deal with. Rita was fantastic! Straight to the point and very smooth and efficient transaction. Keep up the good work! Will be in tou very easy to deal with. Rita was fantastic! Straight to the point and very smooth and efficient transaction. Keep up the good work! Will be in touch next time More

Efficient service My service representative, Rachel, has always been easy to work, responsive, and communicative. My maintenance and repair jobs are always completed q My service representative, Rachel, has always been easy to work, responsive, and communicative. My maintenance and repair jobs are always completed quickly and the free shuttle service is helpful. More

Service Everyone is friendly and helpful. Thanks. The first time I came to purchase a vehicle, the sales person Pallob Ahmed, helped me out a lot. I have purc Everyone is friendly and helpful. Thanks. The first time I came to purchase a vehicle, the sales person Pallob Ahmed, helped me out a lot. I have purchased three cars so far and have had a great experience at the service department as well. More