
Sheehy Honda
Alexandria, VA
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GREAT JOB! I will only being my Honda to Sheehy Honda. Rachel has been my service advisor for years and I could not be happier with her service. I will and have I will only being my Honda to Sheehy Honda. Rachel has been my service advisor for years and I could not be happier with her service. I will and have recommended Sheehy Honda to many of me friends and family More
I would like to take this opportunity to highlight Sheehey Honda of Alexandria for their superb 5 Star Sales and Service. Essentially,my wife & I purchased a 2018 Honda CRV in Jan. 2019 from Sheehey Sheehey Honda of Alexandria for their superb 5 Star Sales and Service. Essentially,my wife & I purchased a 2018 Honda CRV in Jan. 2019 from Sheehey Honda of Alexandria. . Joselo, sales consultant was most most concerned that we found the car that met our needs, desires and budget. Great experience. Addtionally, yesterday, Rachel Higgins, Senior Service Advisor/Lane Manager provided us with our 1st scheduled maintenance and gave us friendly & skillful 5 Star Setvice with a smile. Rachel even pointed out that I needed my inspection and emmissions test checked and renewed before I even told her..... Great observation and attention to detail. Sheehey Honda of Alexandria has a Team Spirit & Environment where everyone goes out of their way to help their customers with enthusiasm and a a smile. Happy Holidays Roger Thomas More
Sometimes it is the Service Dept. that makes the Dealership We have written about Rachel's supervisor Vijay Krishna and his commitment to excellence but we would be remiss if we did not write specifically about We have written about Rachel's supervisor Vijay Krishna and his commitment to excellence but we would be remiss if we did not write specifically about Rachel as well. Rachel's unflagging commitment to customer service and her willingness to go above and beyond the call of duty to make sure we have a good experience is to be commended. Rachel even went so far as to make sure we would have transportation when our car needed to be in service overnight. Thank you Rachel.. Sheehy Honda's service is the reason we keep coming back even after we moved fairly far away. There are two other dealerships closer, but we will stay with Sheehy Honda. More
Service Dir. Vijay is the main reason we come back to Sheehy We bought both of our cars at Sheehy and had a positive experience both times in the purchase, but it is the service that keeps bringing us back. It i We bought both of our cars at Sheehy and had a positive experience both times in the purchase, but it is the service that keeps bringing us back. It is not often you find a dealership service that you can rely on and trust to provide you with the right service. The Service Director Vijay Krishna has made our experience family, he does not care if you bought the top of the line or the base model, he cares about you as a customer and as a person. He goes out of his way to take care of us, comes in to meet us even on his day off to make sure we okay. To say he goes above and beyond the call of duty is an understatement and it is his commitment to excellence and customer service that makes us repeat customers. Thank you Vijay. Vijay and his team will be the reason we come back and buy another car from Sheehy. Kudos to all of you for supporting such a good Service Director. More
Excellent service I had avoided Sheehy Honda like the plague for years since having some bad experiences trying to buy a new car in 2001. Over those years, I'd heard m I had avoided Sheehy Honda like the plague for years since having some bad experiences trying to buy a new car in 2001. Over those years, I'd heard many times to avoid it from other people as well. I decided to give them another shot this year because they're so close to where I live. To my great surprise, the service department has been excellent and my contacts with them have been professional, efficient, friendly and very helpful. Good job, Sheehy Honda in restoring your respect in the area. More
Have bought 3 cars from this dealership and relied on their service department for maintenance and repairs. Turnover is low and we know many of the personnel over the past 15 years. Treated like family their service department for maintenance and repairs. Turnover is low and we know many of the personnel over the past 15 years. Treated like family and always fair in cost. Dealer is serious about caring for car because a good record is a good trade-in. More
Excellent service always. Rachel Higgins, service rep, is the best. I’ve purchased two vehicles at Sheehy, have them serviced there and will continue as a customer. is the best. I’ve purchased two vehicles at Sheehy, have them serviced there and will continue as a customer. More
90k service Rachel was great as always. A couple repair items were unexpected but that comes with the wear on a vehicle. Prices are a bit high. Rachel was great as always. A couple repair items were unexpected but that comes with the wear on a vehicle. Prices are a bit high. More
It was easy to make an appointment. The advisor was friendly and helpful. My car was ready within the promised timeframe. It was really a great experience friendly and helpful. My car was ready within the promised timeframe. It was really a great experience More
Great service and a personal touch. We use the VIP program and it has been absolutely a great choice. Great staff with a super attitude. program and it has been absolutely a great choice. Great staff with a super attitude. More