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Sheehy Honda
Alexandria, VA
1,370 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,370 reviews
June 02, 2020
I exchanged email offers with Rita A to purchase a new Pilot. I was very happy with the simple and transparent nature of the transaction. Rita is very trustworthy. The entire process was completed remot Pilot. I was very happy with the simple and transparent nature of the transaction. Rita is very trustworthy. The entire process was completed remotely and two days after negotiations commenced, she delivered my new vehicle to my house. This entire process was hassle free and Rita did an exceptional job. Thank you! More
by Pilot ex
Employees Worked With
Milenka Barry, Rita Adomaityte
June 02, 2020
Their service department is first rate! I cannot say enough good things about their service department. I have been going to them for years and I always feel they take good care of me and m I cannot say enough good things about their service department. I have been going to them for years and I always feel they take good care of me and my car. Rachel Higgins has always gone out of her way to provide me with top notch service. I totally trust her recommendations and advice and that is always a good feeling when you are dealing with auto repair work. More
by judytgc
Employees Worked With
Rachel Higgins
June 01, 2020
Happy New Pilot Lessee Wanted to give a shout-out to Rita in Sales! Hit our price point and was fantastic throughout the entire process...from test drive to drive off. Sup Wanted to give a shout-out to Rita in Sales! Hit our price point and was fantastic throughout the entire process...from test drive to drive off. Super accommodating and helpful, answering all of our questions and leaving us with a great impression. A true ambassador for the dealership! Thanks Rita! More
by G&S P
Employees Worked With
Rita Adomaityte
June 01, 2020
Came in for an oil change and it was quick. I appreciated the thorough inspection done on my vehicle and that Rachel kept me updated on the status of my vehicle. the thorough inspection done on my vehicle and that Rachel kept me updated on the status of my vehicle. More
by CC2020
Employees Worked With
Rachel Higgins
May 30, 2020
I was so sad that my vehicle wheels were stolen did not know what to do until I spoke to Richard jo from service he helped me to go the steps that I needed to do for me to get my vehicle to the shop and b know what to do until I spoke to Richard jo from service he helped me to go the steps that I needed to do for me to get my vehicle to the shop and be able to get fixed was very polite very generous and easy person to talk to , and also there is Rachel Higgins who also help me to get my vehicle fixed and very kind person and genuinely friendly , to be able to find a way to make my payments easier . I’m excited to bring my vehicle back again for service and have the warm feeling to be welcome . Thank you guys so Much . More
by chrixtpher
Employees Worked With
Richard , service dept. , Rachel Higgins
May 27, 2020
Safety in the COVID Era I want to thank you (Rachel) for your excellent customer service yesterday when I brought in my 2019 Honda CR-V for an oil change and state inspection I want to thank you (Rachel) for your excellent customer service yesterday when I brought in my 2019 Honda CR-V for an oil change and state inspection. It was reassuring to see all the employees in masks and the service was completed quickly! Thanks again for your excellent service! More
by CR-V Gunmetal Gal
Employees Worked With
Rachel Higgins
May 26, 2020
Typical Expensive Maintenance First tried to get appointment earlier in week via website - made appointment time but never got confirmation or call back. Called in three days late First tried to get appointment earlier in week via website - made appointment time but never got confirmation or call back. Called in three days later and appointment person promptly hung up before I could even speak. Called again and got service appointment for next day. Lousy website and receptionist service. Went in to change oil, check/fill fluids plus rotate tires. Tires did not appear to have been rotated. Car exterior was cleaned but the interior was not. If mechanics and car washers are crawling in my car and driving it during a pandemic - would expect it to be at least vacuumed if not wiped down - it wasn't. Fee for the "service" was the typical high cost associated with dealerships More
by ripper_1
Employees Worked With
Rachel Higgins
May 21, 2020
Very accommodating; considerate of public health restrictions; excellent information; well-informed; while.no one enjoys waiting at the dealership for service this was one of my better experiences restrictions; excellent information; well-informed; while.no one enjoys waiting at the dealership for service this was one of my better experiences More
by kpeyton1@umbc.edu
Employees Worked With
Michaelle, Vijay Krishna, Rachel Higgins
May 20, 2020
Honda 60,000 mile transmission service We had an excellent experience getting our 60,000 mile transmission service on our Honda CRV. Scheduled an appointment easily. Car was taken right a We had an excellent experience getting our 60,000 mile transmission service on our Honda CRV. Scheduled an appointment easily. Car was taken right away and ready after an hour-and-a-half at the estimated price quoted to me. Easy to pay online. All staff were wearing masks, More
by Oscard
Employees Worked With
Rachel Higgins
May 20, 2020
Simple, quality and zero hassle is what you willget at Simple, quality and zero hassle is what you will get at Sheehy! Ask for Vijay for first class treatment! I don’t worry when I have a car issue, I jus Simple, quality and zero hassle is what you will get at Sheehy! Ask for Vijay for first class treatment! I don’t worry when I have a car issue, I just head over to Sheehy and have confidence or issue will taken care of fairly! More
by Mariaebrooks
Employees Worked With
Vijay Krishna
