Sheehy Honda

Brought the car in for an oil change and multi-point inspect I called the dealership in the morning and received an appointment that same morning. On arrival I discussed my reasons for bringing the car in with R I called the dealership in the morning and received an appointment that same morning. On arrival I discussed my reasons for bringing the car in with Rachel Higgins and that I wanted to be sure that it would be in good shape for my safety inspection due in about six weeks. She suggested that they could do the inspection now, saving me a return trip later and I agreed. The service,multi-point inspection, and safety inspection were completed quickly and I was on my way. More

I had an emergency brake problem. I drove in to Sheehy’s service department without an appointment and and they checked me in immediately. They quickly diagnosed and fixed the problem and I was out in litt service department without an appointment and and they checked me in immediately. They quickly diagnosed and fixed the problem and I was out in little over an hour. More

Keep Rachel Higgins! She’s the best! Carl is so personable and such a nice gentleman. Keep him, too! Despite the issues with the shuttle cell phone not charging, Carl came right away to get me once personable and such a nice gentleman. Keep him, too! Despite the issues with the shuttle cell phone not charging, Carl came right away to get me once I got through. More

Great Staff I just purchased my second car from Sheehy Honda and must say this time was just as easy as the first time. My wife and I had Rita as our sales person I just purchased my second car from Sheehy Honda and must say this time was just as easy as the first time. My wife and I had Rita as our sales person and Dean was the manager we dealt with. Rita went out of her way to make sure we were able to test drive the cars we wanted to look at three different model. It took us over 2 weeks to complete our decision process, and both Rita and Dean allows us the time to test drive many times. Once we made up our minds what model to buy, we dealt with Bob in the finance department who went over the extended warranty and other after market product with a no pressure sales approach. Bob went over the contact with us and ensured we knew what was going on. I then got to talk with Rachel Higgins my service advisor for the past 7 years and she took care of my new car very quickly. I would recommend this group of people to anyone I know! More

I have always had wonderful service here! Everyone is super friendly, they always finish working on my vehicle in the time frame they gave me (even during COVID). I’ve been really happy bringing myself v super friendly, they always finish working on my vehicle in the time frame they gave me (even during COVID). I’ve been really happy bringing myself vehicle to SHEEHY. More

Nav Troubleshooting We had a configuration issue with hardware and software on our Pilot. Vijay was very friendly as we reviewed the issue, and immediately took the Pilo We had a configuration issue with hardware and software on our Pilot. Vijay was very friendly as we reviewed the issue, and immediately took the Pilot into the back to perform diagnostics. He then called a Honda engineer to review his findings. The result was a quick fix. Experience got the job done. The fast and friendly service will have us return for any service due on the Pilot. More

Hi Mr. Krishna, This is Ms. ThompsonThanks for looking Hi Mr. Krishna, This is Ms. Thompson Thanks for looking out for me in reference to car. You ensure me that that my care would be fixed by the best Hi Mr. Krishna, This is Ms. Thompson Thanks for looking out for me in reference to car. You ensure me that that my care would be fixed by the best Honda tech. You handled yourself exceptionally well. Also, I want to thank Richard Honda Sheehy for providing great customer service. He did not buckle under pressure. He always maintained calm demeanor during what I thought was a major storm. Again thank you both! More

Rita was amazing! Thank you to the entire team at Sheehy Honda of Alexandria for the easy buying experience. I love my new Honda Accord! Honda of Alexandria for the easy buying experience. I love my new Honda Accord! More

Superior AS ALWAYS!! Have been a SHEEHY customer since 2002 and have dealt with several service reps, all of whom were good, however, Ms. Rachel Higgins is "head and shoul Have been a SHEEHY customer since 2002 and have dealt with several service reps, all of whom were good, however, Ms. Rachel Higgins is "head and shoulders" over all and is a DEFINITE personnel asset to the dealership. The mechanics are also first rate and are excellent at answering questions More