Sheehy Honda

Rachel is always great to work with. Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and repair if I could! More

I have been taking my car to Sheehy Honda for service and Rachael is jest such a Wonderful person she is one of the persons that make me want to take my car to the dealership for service the service team and Rachael is jest such a Wonderful person she is one of the persons that make me want to take my car to the dealership for service the service team is great Rachael always greet me as I and have my car worked on please do not loose this lady she is a great asset wonderful job Rachael! More

I've had the opportunity to work with Rachel Higgins on several occasions, she sets the standard for what a service adviser should be! Keep up the good work! several occasions, she sets the standard for what a service adviser should be! Keep up the good work! More

During this visit, Rachel was top notch, which is a normal for customer service at this dealership. normal for customer service at this dealership. More

Can’t say enough good things- Rachel and service staff are impeccable. Service is prompt and thorough. Always a good experience are impeccable. Service is prompt and thorough. Always a good experience More

Very professional, last minute decision to get an accord paid off, and we love the car! Elizabeth was on the ball to get my wife and I into a beautiful vehicle! paid off, and we love the car! Elizabeth was on the ball to get my wife and I into a beautiful vehicle! More

Very professional and friendly staff, always willing to help with anything you need will 100% recommend help with anything you need will 100% recommend More

I bought my car and had my car serviced here for more than 5 years. I will not be taking my car back. Over the course of a month, 2 times I've tred to get my AC fixed, 2 times I'm told it is, and 2 ti than 5 years. I will not be taking my car back. Over the course of a month, 2 times I've tred to get my AC fixed, 2 times I'm told it is, and 2 times I've had no AC when I needed it. I've taken my honda here since I bought it but this seems to indicate a recent downturn in their service department quality. The only saving grace is this was covered under warranty due to it supposedly being the condensor. Still a pain to keep hoping they fix it while spending the day without a car. The third time they identified another part that needs to be replaced. This part is something that needs to be removed to replace the condensor, which happened the first go around. I asked whether it was damage from being removed and reinstalled but I couldn't receive any satisfactory response as to how the part failed. Any questions were responded with 'I'll have to ask the tech' and no follow up. It ended with a $600 bill. The kicker is they offered me a rental while they worked on the car the third time, but scheduled me for 7:30am dropoff when the rental office opened at 9, and it was in Springfield, a 15 minute drive away. I'm not taking my car there again, and I VERY much recommend you do not either. I've already been in contact with Steve about my poor service, who stopped replying after I noted I wasn't happy with the service. Our interaction ended after an automated message saying I *may* receive a questionaire about my service. It doesn't seem like they have an interest in making things right. As a final bit of info for those of you who have read this far, if you got an extended warranty through Sheehy, you do NOT need to take it to Sheehy. It can be used at any authorized repair shop. More

Have been a customer for. many years. Rachel Higgins has always been a great point of contact and a true professional. Explains all the option available and very prompt . She many years. Rachel Higgins has always been a great point of contact and a true professional. Explains all the option available and very prompt . She is a great representative of the Honda family. Rachel is your number one employee. More

I couldn't believe they had what we wanted in stock! In bright vivid red. In bright vivid red. More