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Sheehy Honda
Alexandria, VA
1,372 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,372 reviews
April 21, 2022
When I went to this store and was told my salesman of many years, Siam, had quit from that store, I should have taken the cue and ran! Being a reliable customer to Sheehy Honda is not worth a penny to th many years, Siam, had quit from that store, I should have taken the cue and ran! Being a reliable customer to Sheehy Honda is not worth a penny to that store. I just bought a CRV, went to their finance, and was told nothing but lies by their finance guy. He sold me warranty and didn't even explain to me. I went home and went through all my paperwork and realized the figures didn't make sense. Went back to this nasty store and canceled the extended warranty. Instead of letting me re-sign a new contract, the finance manager, fared, refused and lied to me that even though I canceled, my payment will stay the same. My wife and I were helpless and couldn't do anything. After searching for my original salesman, Siam who now works for Hendrick Honda, and explaining everything, he was shocked! He explained to me that since I went back that quickly, it's mostly likely the contract I signed was not submitted, and the finance guy should have helped me. Anyway, I learned my lesson. NEITHER ME NOR ANY FRIENDS OR FAMILY OF MINE WILL EVER DO BUSINESS WITH SHEEHY HONDA. And I don't recommend that store to person. Please, if you want Honda, Go see Siam Ezoa in Woodbridge Honda. More
by Regine11102000
Employees Worked With
Farid
April 21, 2022
The finance department is entirely unresponsive. They failed to pay off the lien on my trade-in (which they have already listed for sale), such that I was required to make an additional payment to a They failed to pay off the lien on my trade-in (which they have already listed for sale), such that I was required to make an additional payment to avoid late fees. In addition, they dealer owes me nearly $4,000, but have failed to respond to any emails, calls, or even letters! I am considering consulting a consumer protection attorney if this matter is not responded to appropriately. Surely, the dealership is engaging in poor customer service at the least and, at the worst, well, that's for the law to decide. More
by ckernans
Employees Worked With
Mark Clarke
April 08, 2022
Rachel is always great to work with. Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and Her customer service is outstanding. Unfortunately, I’m moving from the area, but would continue to go to Rachael for all of my car maintenance and repair if I could! More
by kmunch
Employees Worked With
Rachel Higgins
April 08, 2022
Vijay was awesome and got us in and out in an hour! He was so attentive and got the job done right. I’ll always seek out Vijay for servicing my car. He was so attentive and got the job done right. I’ll always seek out Vijay for servicing my car. More
by Ruth
Employees Worked With
Vijay Krishna
April 07, 2022
I have been taking my car to Sheehy Honda for service and Rachael is jest such a Wonderful person she is one of the persons that make me want to take my car to the dealership for service the service team and Rachael is jest such a Wonderful person she is one of the persons that make me want to take my car to the dealership for service the service team is great Rachael always greet me as I and have my car worked on please do not loose this lady she is a great asset wonderful job Rachael! More
by crattigan 2
Employees Worked With
Rachel Higgins
April 07, 2022
I've had the opportunity to work with Rachel Higgins on several occasions, she sets the standard for what a service adviser should be! Keep up the good work! several occasions, she sets the standard for what a service adviser should be! Keep up the good work! More
by jrcurtisjr
Employees Worked With
Rachel Higgins
