Sheehy Honda
Alexandria, VA
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Richard Cho stands out as an exceptional service representative. His reliability is unmatched, and he conducts thorough inspections of our vehicle, ensuring that all issues are clearly communicated. representative. His reliability is unmatched, and he conducts thorough inspections of our vehicle, ensuring that all issues are clearly communicated. His approachable demeanor is particularly appreciated, as it makes the service experience far less daunting, especially for me who is not well-versed in automotive matters. This level of customer care is rare in my experience with other service centers. Richard's trustworthiness is a significant factor in our continued preference for Honda vehicles. More
Emily was really professional and respectful from the start of service all the way to pick up time, very polite and made me feel welcomed ! 10/10 ! Awesome customer service on her part start of service all the way to pick up time, very polite and made me feel welcomed ! 10/10 ! Awesome customer service on her part More
Fast friendly service. Clean environment. Knowledgeable service representatives that are willing to help with maintenance recommendations. Clean environment. Knowledgeable service representatives that are willing to help with maintenance recommendations. More
The service technicians at Sheehy Honda of Alexandria are consistently truly marvelous. They are not only competent, but they take the time to answer any question in thorough detail, no matter how seemingly consistently truly marvelous. They are not only competent, but they take the time to answer any question in thorough detail, no matter how seemingly trivial the issue is. They are never condescending at all, and always make you feel as if you are visiting "old friends". In addition, they never try to upsell parts/services, something of which I am always quite appreciative. And this is consistently the case time and time again! More
I moved to Alexandria a bit more than 2 years ago and I have used Honda of Alexandria prior to having my car towed there this week. I have always used a Honda dealership to service my car and I have alway have used Honda of Alexandria prior to having my car towed there this week. I have always used a Honda dealership to service my car and I have always had great experiences, wherever I went. However, my current experience working with Jeanette, went beyond great, she is amazing to work with! I had a fairly major issue with my car and after speaking with Jeanette I felt really good about getting the work done at Honda of Alexandria. Jeanette offered a very detailed explanation concerning the issues with my car, as well as the repairs to remedy the situation. She is clearly very knowledgeable and it is apparent she enjoys what she does. If I need car maintenance or repairs in the future, Jeanette will be my “go-to”. More
Great customer service from all departments. The service is timely and they send you pictures of your car in real time so you’re not left wondering when it’s actually being repaired. The service is timely and they send you pictures of your car in real time so you’re not left wondering when it’s actually being repaired. More