Sheehy Honda
Alexandria, VA
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The automated part is good but basic understanding of why I need to come back to replace a part i had replaced 9 months ago for close to 1000 usd was poor. I can’t commit to ever returning due to distrust of I need to come back to replace a part i had replaced 9 months ago for close to 1000 usd was poor. I can’t commit to ever returning due to distrust of dealership surprises since I can’t budget for surprises. It’s called the dealership service surprises that any person would question. Rachel at front desk delivers the info. Not her fault or issue but I question the overall back room that does not honor the 12 month warranty. More
It was seamless to organize the oil change and work. Sheehy was super communicative and clear about suggested work. Super easy and straightforward! Sheehy was super communicative and clear about suggested work. Super easy and straightforward! More
Rachel Higgins is always very helpful, one of the best Customer Service Lane Mangers that I have encountered. She always goes above and beyond to help the customer. Customer Service Lane Mangers that I have encountered. She always goes above and beyond to help the customer. More
As always, I received excellent service from the Sheehy Honda Service Center. Ms. Rachel Higgins is always professional and courteous. She goes above and beyond to work with me, explaining the services n Honda Service Center. Ms. Rachel Higgins is always professional and courteous. She goes above and beyond to work with me, explaining the services needed and coupons available. More