
Sheehy Honda
Alexandria, VA
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Rachel Higgins in the service department is a delight. For years she’s been attentive to every detail, highly professional, and kind. For years she’s been attentive to every detail, highly professional, and kind. More
Rachel and Vijay are service members we've grown to trust. Their car and customer care have been beyond reliable. Thanks to their extraordinary service, we've bought four cars over 10 years, each with trust. Their car and customer care have been beyond reliable. Thanks to their extraordinary service, we've bought four cars over 10 years, each with VIP, and plan to continue as patrons as long as they are there. More
I am happy to Rachel for the service on my car all the time the I coming to de dealer she is friendly professional. thank you time the I coming to de dealer she is friendly professional. thank you More
Friendly staff, fairly priced service and they don't try to oversell you unnecessary repairs. I had a great conversation with Masud whilst my car was being serviced, and Malik did an appraisal for me. I app to oversell you unnecessary repairs. I had a great conversation with Masud whilst my car was being serviced, and Malik did an appraisal for me. I appreciated that they were both kind and friendly, and helped to keep my 2 year old daughter entertained as we waited for the car to finish being serviced. More
Excellent Service! Moustapha was very patient and explained everything clearly. He has a great sense of humor and very respectful. I will certainly recommend my friends Moustapha was very patient and explained everything clearly. He has a great sense of humor and very respectful. I will certainly recommend my friends or family to check out Sheehy Honda. More
Update: Received a quick follow up from Michael the general manager & Rachael. The car was brought back in for a new problem. Will update again once determined if it was fixed. Insanely overpriced general manager & Rachael. The car was brought back in for a new problem. Will update again once determined if it was fixed. Insanely overpriced service for items that should be a easy fix (eg brakes). $1600+ is NOT acceptable considering parts are roughly $400 tops. Considering I did this work myself over 5 hours (which is MORE than enough time) that would be $240/hour for labor. Unacceptable. More
Great customer service. Work was completed in a timely manner. I was updated throughout the process. Online payment option worked well and saved time during pickup of the Work was completed in a timely manner. I was updated throughout the process. Online payment option worked well and saved time during pickup of the vehicle. More
Rachel is the best. She is the tops for transparency, dependability and customer service. when she is not around, I am always asked to go through services that are not n She is the tops for transparency, dependability and customer service. when she is not around, I am always asked to go through services that are not needed or warranted.tumbs up to her. More