
Sheehy Honda
Alexandria, VA
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
Fast turnaround time. Work was done and explained and kept me up to date on the progress. Once completed I was notified. Rachel was great! Work was done and explained and kept me up to date on the progress. Once completed I was notified. Rachel was great! More
I’ve had good experiences working with Rachel Higgins. So far I’m happy to continue getting service done at Sheehy. The customer relations manager Ayanna Mason made sure I did not have any issues. So far I’m happy to continue getting service done at Sheehy. The customer relations manager Ayanna Mason made sure I did not have any issues. More
Rachel Higgins was my Service Lane Manager. She took great care of me. I was there for my scheduled maintenance, but I had additional requests for my vehicle. Rachel took all my requests and en She took great care of me. I was there for my scheduled maintenance, but I had additional requests for my vehicle. Rachel took all my requests and ensured that everything was done promptly. My vehicle was ready before the projected time and my checkout was seamless. I appreciated her professionalism. I walked away as an absolutely delighted customer. Thank you, Rachel! More
I went to Sheehy Honda to purchase a car with a personal check from my bank. When they noticed I was not financing the car, the Finance Manager, Rita Adomaityte came to me to ask what was the rate my back g check from my bank. When they noticed I was not financing the car, the Finance Manager, Rita Adomaityte came to me to ask what was the rate my back gave me. She was surprised by the rate I have and she went into her office and went checking my credit. This unprofessional Finance Manager runs my credit 5 concurrently at a different bankS. When I contact them they try to buy me off by giving me some accessories to keep mute. Also, whenever you buy a car from them they solicit a 10 out of 10 scores from you. They are not trustworthy and to the cherished customer’s out there always check you credit score when you go to Sheehy Honda. It is a family business and they don’t care about the customers, all they care about is their money. When you see the 5-star reviews, don’t trust them. I believe I was not the only customer whose credit has been ruined by Sheehy Honda of Alexandria. They are scams and unfaithful. More
Today I went in and Rachel helped me out. I told her what was going on and asked what I needed but also what was the best plan for today as it was a crazy week for me. She went above and beyo I told her what was going on and asked what I needed but also what was the best plan for today as it was a crazy week for me. She went above and beyond my expectations in explaining everything and helping to decide the best option as well as the plan for the coming weeks. More
Wrong practice i paid 200 for diagnosis they want to charge 450 for transmission fluid I got this done at Hendricks honda for 210 they ripped off never gonna go back charge 450 for transmission fluid I got this done at Hendricks honda for 210 they ripped off never gonna go back More