
Sheehy Honda
Alexandria, VA
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I had several repairs done today 1/16/2023. Rachel Higgins, Asst.Service Manager took care of processing my vehicle. I have been coming here off and on since 2012. She has assisted me on severa Rachel Higgins, Asst.Service Manager took care of processing my vehicle. I have been coming here off and on since 2012. She has assisted me on several occasions and has always been professional,knowledgeable and her experience shows thru during the process. She was able to answer my concerns and made me feel comfortable in the process. I’m on the road traveling constantly so I’m always happy when they are able to take care of any serious issues while I wait even though they are pretty costly for my budget. Thank you to the tech # 80027 and others for taking care of my Honda today. This my preferred dealership. I feel safer now having taken care of today’s vehicle issues. Thank you. More
Outstanding customer service -- ease of making appointment; fast and efficient service -- car ready on time! Thanks to Rachel, Shay, and Steve -- appointment; fast and efficient service -- car ready on time! Thanks to Rachel, Shay, and Steve -- More
The service department was knowledgeable, prompt, courteous, and very helpful. It's always a pleasure working with Rachel. Sheehy Honda has always taken very good care of our vehicle. courteous, and very helpful. It's always a pleasure working with Rachel. Sheehy Honda has always taken very good care of our vehicle. More
Rachel saved the day recommending a towing company and rapidly assessing the problem with the car so even though it arrived at Sheehy late in the day it was ready the next morning AT 9 AM. wOW! rapidly assessing the problem with the car so even though it arrived at Sheehy late in the day it was ready the next morning AT 9 AM. wOW! More