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Sheehy Honda

Alexandria, VA

Overview
Reviews
Vehicles
4.8
1,367 Reviews
Call Dealership (540) 401-5472
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7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,367 reviews

March 24, 2023

Rachel in service department is amazing! She has experience working with insurance companies for repairs. Her team was able to order parts, assess my vehicle and complete the repair within 4 More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 25, 2023 -

Sheehy Honda responded

Dan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 23, 2023

Rachel Higgins was exceptional in taking care of me. I have had exactly the same five star assistance from her in the past, as I bought the car at Sheehy and use it for all my needs More

by hondaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 24, 2023 -

Sheehy Honda responded

Hondaguy, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2023

Rachel was very helpful. She explained my services. I received 4 services. The price was not higher than she estimated. More

by Srobi16289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 19, 2023 -

Sheehy Honda responded

Srobi16289, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 17, 2023

I had Rachel as my service associate, she was kind, informative and thorough with all of the services I needed and services that I would need in the future. More

by jaydug2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 18, 2023 -

Sheehy Honda responded

Jaydug2008, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 13, 2023

The Service department was great, easy to schedule and easy to work with. Rachel was awesome, and helped me select the right service I needed for my car. More

by mhawkins18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 14, 2023 -

Sheehy Honda responded

mhawkins18, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 10, 2023

Everything went very smoothly. Rachel was very helpful. Pleased with the service that Sheehy Honda provided. More

by A.Starr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 11, 2023 -

Sheehy Honda responded

Charles, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2023

Car serviced here where purchased. Use the VIP and very satisfied with the service and the service reps. More

by dan.dickinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 09, 2023 -

Sheehy Honda responded

dan.dickinson, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 08, 2023

I got great customer service. Rachel was outstanding. She was very professional, polite, and helpful. More

by Darryljre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 09, 2023 -

Sheehy Honda responded

Darryljre, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 07, 2023

Great service every time! Rachel is an excellent service agent! She's the best in the business! More

by Dianne W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins, Kelly Ashley
Report | Print
Mar 08, 2023 -

Sheehy Honda responded

Dianne, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 06, 2023

Great customer service. Didn’t take long at all actually the service was done way before the estimated time I was given. More

by Aggie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Report | Print
Mar 08, 2023 -

Sheehy Honda responded

Aggie, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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