Sheehy Honda
Alexandria, VA
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Rachel and the team took care of all the things I needed done on my van during a recent visit. She was polite and friendly. The service center was also able to accommodate my last-minute scheduling change. done on my van during a recent visit. She was polite and friendly. The service center was also able to accommodate my last-minute scheduling change. More
Ms. Rachel Higgins has provided extraordinary customer service to me and is very professional and personable. She always has a smile when she greets me upon arrival. It is obvious to me she takes great service to me and is very professional and personable. She always has a smile when she greets me upon arrival. It is obvious to me she takes great pride in her position as assistant service manager representative at Sheehy Honda. On two of my service visits, I had the need to have available to me a loaner vehicle rented from Enterprise Rent-A-Car. Thanks to Ms. Rachel the loaner process (rental vehicle) from Enterprise was flawless, timely and no monetary cost to me, no issues with fees, deposits, and deposit refunds etc. Knowing that Ms. Rachel will be my POC and assistant the next time I come to the dealership for future routine scheduled maintenance or even an unexpected repair makes me feel greatly at ease! I have full confidence and trust in her abilities to oversee my visits. Kudos to Ms. Rachel! She really is an awesome assistant service manager representative and is a great asset on Mr. Vijay Krishna’s service team. Please take into consideration my comments and interactions as stated above that I have had with Ms. Rachel when her performance reviews are conducted. Thank You. Sincerely, David V/r, More
Great service from Rachel and the service team. Quick, efficient, friendly check-in and checkout. Vehicle washed and running like a dream. CRV runs like a dream. Quick, efficient, friendly check-in and checkout. Vehicle washed and running like a dream. CRV runs like a dream. More
I love this place. They have handle everything for both of my vehicles for the pass 10 years They have handle everything for both of my vehicles for the pass 10 years More
Abdullah Qaderi was a fantastic salesperson. He went above and beyond to make sure the car was perfect for me, without pressure or trying to upsell me. He was kind, ethical, prompt, and made t He went above and beyond to make sure the car was perfect for me, without pressure or trying to upsell me. He was kind, ethical, prompt, and made the test drive easy. Kudos as well to Elizabeth Hammond, who very promptly answered my online request to confirm that the car listed on autotrader.com was indeed still available. Her quick response (days faster than other dealers) meant that I was able to testdrive and purchase a vehicle from Sheehy before other dealers even acknowledged my interest in a similar vehicle. I did not equally love the attempt by the finance/warranty team to try to upsell me when it was time to sign papers, but that wasn't the fault of Abdullah or Elizabeth, so they still get 5 stars. I definitely recommend reaching out to them if you're in the market for a vehicle. They will take care of you as a customer. More