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Sheehy Honda

Alexandria, VA

4.8
1,354 Reviews

7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,354 reviews

June 01, 2023

I visited this dealership one Saturday in May. I was approached by a member of the sales staff who asked if I was planning to purchase a car that day. I told him I was just looking and gathering i More

by Chofumike
Recommend Dealer
No
Employees Worked With
Honda salesman
Jun 02, 2023 -

Sheehy Honda responded

Chofumike, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day

Jun 02, 2023 -

Chofumike responded

Your response is too little too late. A member of your sales staff-a person I can identify but won't for his own good--told me to come back next week to talk about buying a car. He was too busy trying to close sales that Saturday to deal with me. He had his opportunity to engage with me and blew it. Sometimes life doesn't give you a second chance. This is one of those times.

May 28, 2023

Bad experience I was in need to get a family van they have a used one that has 45,000 miles on it. Very unprofessional they insisted me to get that one not even let me choose a better option because they More

by Dgarcia201224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ruben Guzman
May 30, 2023 -

Sheehy Honda responded

Dgarcia201224, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

April 20, 2023

They sold us a lemon. Electric car that charged to only 50 miles max. They didnt even tell us about the 5 day return guarantee. When returned, they delayed gvg us our mone More

by Kyawhite
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jj and josh?
March 27, 2023

Always pleaed with the service I receive at Sheehy Honda of Alexandria. Top notch service More

by amanda.jordan40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl and Robert Porters, Rachel Higgins
Mar 28, 2023 -

Sheehy Honda responded

amanda.jordan40, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 27, 2023

Bought my car here and got the VIP club so I get all my service done here. More

by GT
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 28, 2023 -

Sheehy Honda responded

GT, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 27, 2023

Professional staff and quick service with high quality. They take care of what you say. More

by ygtvurall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 28, 2023 -

Sheehy Honda responded

ygtvurall, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 24, 2023

Very easy process! Made appointment, dropped the car off, and the work was done in about 1.5 hrs. I was back in my way pretty quick. Thanks! More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Mar 25, 2023 -

Sheehy Honda responded

Jc, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 24, 2023

Rachel in service department is amazing! She has experience working with insurance companies for repairs. Her team was able to order parts, assess my vehicle and complete the repair within 4 More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 25, 2023 -

Sheehy Honda responded

Dan, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

March 23, 2023

Rachel Higgins was exceptional in taking care of me. I have had exactly the same five star assistance from her in the past, as I bought the car at Sheehy and use it for all my needs More

by hondaguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 24, 2023 -

Sheehy Honda responded

Hondaguy, we are so happy to hear that we provided you with such a positive experience! Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2023

Rachel was very helpful. She explained my services. I received 4 services. The price was not higher than she estimated. More

by Srobi16289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Mar 19, 2023 -

Sheehy Honda responded

Srobi16289, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sheehy Honda in Alexandria!

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