Sheehy Honda
Alexandria, VA
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Salesperson showed us the wrong vehicle as soon as we approched and didn't really care if we were there waiting, until we asked. It was 100 degree outside and they didn't even offer a bottle of water whi approched and didn't really care if we were there waiting, until we asked. It was 100 degree outside and they didn't even offer a bottle of water while the staffs were passing water to each other. Very unprfessional, busy with their phones . More
We always get fast, dependable service whenever we bring our vehicles (currently two Hondas) in for maintenance. Final cost always winds up a few dollars less than the initial estimate. our vehicles (currently two Hondas) in for maintenance. Final cost always winds up a few dollars less than the initial estimate. More
Been coming here for service since I bought my certified pre-owned Honda. All staff have been very courteous, friendly, and highly responsive. I appreciate the level of service provided at this dealership. pre-owned Honda. All staff have been very courteous, friendly, and highly responsive. I appreciate the level of service provided at this dealership. My past experiences with dealerships have not been great. I especially enjoyed my most recent interactions with the Service Manager, Vijay Krishna - who went above and beyond to keep me informed and get my vehicle service completed quickly. More
Excellent service. They make the process very smooth. They are fast, efficient, and get it right the fist time. They are a joy to deal with. I would not consider gettin They make the process very smooth. They are fast, efficient, and get it right the fist time. They are a joy to deal with. I would not consider getting my car serviced anywhere else. More
The best service I have ever received from a dealership. My AC compressor went out in April. I took it to Sheehy Honda for repair through my extended warranty. They found not only the AC compressor was My AC compressor went out in April. I took it to Sheehy Honda for repair through my extended warranty. They found not only the AC compressor was out but also a seal on my transfer case was leaking and could fix both for the one deductible cost. My AC compressor was on backorder for an estimated 1 year. There was no way I would be able to drive all summer in this area without AC. Marcus, my service advisor, worked his magic and found one at another dealership many many miles away. He had it shipped to his location and installed. Thank you Marcus for getting this fixed. I would recommend Sheehy Honda to anyone. More
Quick and courteous service. Was great with advice and working with me. Communication excellent! Thank you Rachel Was great with advice and working with me. Communication excellent! Thank you Rachel More
This dealer has great customer service. Rachel was amazing & I will continue to do business with Rachel & the dealership in the future. Rachel was amazing & I will continue to do business with Rachel & the dealership in the future. More