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Sheehy Honda

Alexandria, VA

4.8
1,354 Reviews

7434 Richmond Hwy.

Alexandria, VA

22306

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Showing 1,354 reviews

August 24, 2023

Our HR-V had a warning light activate we thought for weak FOB batteries. I changed each FOB 4 times wasting 8 expensive batteries however the trouble light kept coming back. Taking it into Sheehy’s Honda dea More

by danlong1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Rachel Higgins
Aug 27, 2023 -

Sheehy Honda responded

danlong1, thank you so much for your positive comments about Sheehy Honda in Alexandria! Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 21, 2023

Rachel is very professional and Vijay is accessible and responsive. However, we have an issue that has been occurring on and off for years that is not fixed. More

by joanmillersutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Aug 22, 2023 -

Sheehy Honda responded

joanmillersutton, thank you for your feedback and high star rating!

August 20, 2023

Rachel Higgins, has met all my exception's. I went to the dealership on Friday, August 18, 2023. I notice that there was a shortage of help and that service department was very busy. Rachel d More

by edavis703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
August 19, 2023

The best in the area,thank you Rachel Higgins at the service department if you need your Honda vehicle to be service let Rachel Higgins at Sheehy Honda be your first choice highly recommend More

by ortegabernaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins, Brian Ascencio
Aug 20, 2023 -

Sheehy Honda responded

ortegabernaldo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

August 19, 2023

Rachel Higgins is the best! ! I purchased my Accord and have had it serviced there for the past six years and it has always been excellent. More

by Igmitchellfam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Aug 20, 2023 -

Sheehy Honda responded

lgmitchellfam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

August 16, 2023

Really helped us with fixing the car immediately after my son hit a pot hole and was leaving for college the next day. More

by Lisa R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vijay Krishna, Carl and Robert Porters, Rachel Higgins
Aug 17, 2023 -

Sheehy Honda responded

Lisa R, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Honda in Alexandria. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out.

August 10, 2023

Sheehy Honda provides great service. Prompt and efficient! Rachel Higgins is awesome as she always provides great attention to her customer's needs. I always use Sheehy Honda when I can' More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Aug 12, 2023 -

Sheehy Honda responded

Terry, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2023

On day of service good service was experienced by customer. Namely, me. And I am grateful. More

by easttexas1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Aug 08, 2023 -

Sheehy Honda responded

easttexas1, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2023

Rachel Higgins always provides superb service and customer care. Always on time and providing constant updates. She explains everything in detail! More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Higgins
Aug 08, 2023 -

Sheehy Honda responded

Ed, thank you for taking the time to leave a review for us at Sheehy Honda in Alexandria. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2023

Honda Sheehy of Alexandria sold my wife and I a CPO 2022 Honda HRV with many issues and are absolutely horrible with Customer Service. George, the one who sold us the car, is unreachable and should not be a More

by ryanccrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rita Adomaityte
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